Top Customer Success Jobs in NYC, NY

The Bilingual Medicare Advisor role at Chapter involves using Medicare expertise to guide and advise seniors, communicate effectively with members, and contribute to revolutionizing retirement through empathetic and collaborative work. The role also includes amplifying member experiences to drive positive change within the organization.

Member Advocate role at Chapter, a company dedicated to improving the retirement experience for Americans by helping them navigate Medicare and find the best health insurance options. Responsibilities include guiding older Americans through their Medicare journey, problem-solving, collaborating with the team, and ensuring member satisfaction and retention.

The Bilingual Medicare Advisor will use their Medicare expertise to guide and advise seniors during their retirement journey. They will have exceptional verbal and written communication skills and approach their work with empathy and care for the members. The advisor will use Chapter's proprietary technology to help seniors find the right Medicare plan at the right time. This is a full-time remote role with a $1,500 signing bonus for new hires starting before September 1st.