Top Customer Success Jobs in NYC, NY

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

The AI Tech Partnerships Manager at monday.com leads AI partnerships, enhancing product capabilities, and manages the full partnership lifecycle with technology providers.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

The Customer Experience Specialist will engage with customers to understand their needs, provide personalized solutions, and improve service quality while collaborating with cross-functional teams.

The Renewal Manager will manage customer renewals, enhance processes, collaborate with teams, and identify upsell opportunities, focusing on retention and contract negotiation.

The Commercial Account Manager will manage a portfolio of early adopter accounts, generate revenue through upselling and cross-selling, and consult on customers' internal processes for expansion opportunities.

Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

Lead the global delivery of Elevate conference, aligning with business priorities, managing production, budget, and vendor relationships, and ensuring operational excellence.

The Senior Revenue Enablement Manager will enhance performance of client-facing teams through training, coaching, and developing sales enablement solutions. Responsibilities include onboarding new hires, conducting skills gap analysis, and monitoring enablement metrics.