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iCapital is seeking a Client Support Engineer to manage and troubleshoot client technical support requests for investment products. Responsibilities include responding to support requests, triaging issues, documenting troubleshooting steps, and collaborating with internal teams. Requirements include a Bachelor's degree in computer science, 3+ years of technical support experience, strong technical background, communication skills, problem-solving abilities, and knowledge of programming languages, APIs, databases, and cloud-based technologies.
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