The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.

Seeking a Customer Support Manager to lead a team of offshore contract support associates, optimize customer support processes, and ensure the best customer experience as the company scales. Responsibilities include managing the onboarding, training, and performance measurement of the support team, collaborating with various teams, and continuously improving CX workflows.