As a Customer Support Associate at Squarespace, you will assist customers via live chats and emails, resolving issues related to accounts, billing, and domain inquiries while ensuring customer satisfaction and quality targets are met. The role requires excellent communication skills and familiarity with the Squarespace platform.

As a Customer Support Associate, you will engage with customers via live chat and email, ensuring timely resolutions for account issues. You'll troubleshoot questions related to billing and domain inquiries, meet quality and productivity targets, and stay informed on new product features to provide excellent customer service.