The Customer Success Manager at DearDoc is responsible for revenue management, product adoption, and customer advocacy. They must meet revenue goals, drive product adoption, and maintain customer satisfaction. The role requires at least 1-2 years of sales or customer success experience.

Conduct onboarding meetings, provide product information, assist in product setup, improve product adoption, and foster positive customer relationships. Assist in customer support and provide materials for customer learning. Must be able to work in the NYC office 3 days a week.