As Director of Customer Success, you will lead the Customer Success team, driving performance and key business metrics while ensuring customer satisfaction. Responsibilities include developing customer success strategies, managing key customer relationships, analyzing metrics, and fostering skill development within the team.

Seeking a Customer Success Manager to own the post-sale experience for a fast-growing B2C customer base. Responsibilities include building relationships, driving renewals, and identifying growth opportunities. Requires 2-4 years of experience in a similar role or in banking/finance. Excitement for ambiguity and data-driven projects essential.