As a Senior Client Success Manager for the Reseller team at Yext, you will enhance customer adoption by building relationships, executing success plans, providing product expertise, identifying upsell opportunities, managing renewals, and delivering technical guidance, ultimately ensuring customer satisfaction and growth.

The Client Success Manager will oversee new client implementation, relationship management, and ensure client engagement with the Yext platform. Responsibilities include building client relationships, driving upsells, conducting business reviews, and advocating for client needs. The role requires strong analytical skills and effective communication for evaluating client satisfaction.

As a Client Support Specialist in White Glove Services at Yext, you will provide personalized and technical support to enterprise clients, troubleshoot inquiries, offer consultative services, and collaborate with internal teams to enhance the customer experience and operational efficiency.