The Senior Technical Customer Success Manager will be responsible for building and maintaining strategic relationships with customers, serving as a product expert, providing world-class support, driving product adoption, and facilitating client engagement. Strong communication skills, technical knowledge, and experience in a client-facing role are required.

As a Technical Support Specialist at EliseAI, you will provide excellent customer support to clients, understand their issues, and resolve them. You will also investigate and document bugs, and communicate fixes to clients.

The Technical Customer Success Manager will own strategic relationships with customers, serve as a product expert, and ensure customer satisfaction. They will provide support, host workshops, drive product adoption, and gather customer feedback. Strong communication and technical skills are required, along with the ability to analyze data.