Provide exemplary customer service by processing group disability claims in a timely and accurate fashion. Serve as the customer's advocate within the organization to secure resolutions and address concerns effectively. Collaborate with internal teams to enhance service satisfaction and recommend procedural improvements based on customer trends.

The Senior Long Term Disability (LTD) Claims Specialist evaluates long term disability insurance claims, provides exemplary customer service, exercises independent judgment, critical thinking skills, and effective inventory management.

Join as a Customer Insights Consultant to leverage data for strategic decision-making and enhance customer experience. Responsibilities include defining metrics, analyzing data, creating reporting dashboards, and influencing product strategy. Required qualifications include a Bachelor's degree, 3+ years of similar experience, proficiency in data analysis tools, and strong communication skills.