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Top Customer Success & Experience Jobs in New York City, NY
Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI
As a Technical Support Specialist, you'll address customer inquiries, troubleshoot technical issues, collaborate across teams, and improve customer satisfaction while helping clients adopt the Regal platform effectively.
Top Skills:
APIsBasic Programming (Html)Contact Center SoftwareMarketing AutomationSaaSSQL
Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI
The Manager of Customer Support & Experience will lead the customer support team, manage support operations, initiate process improvements, and ensure high customer satisfaction in a B2B SaaS environment.
Top Skills:
APIsEmailIntercomMarketing AutomationSmsSQLVoice SystemsZendesk
Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Account Manager acts as a customer-facing expert ensuring clients maximize Regal's platform value through strategic advice, technical problem-solving, and driving product adoption.
Top Skills:
APIsData IntegrationSaaSWebhooks
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