Workplace Operations Manager

Posted 14 Hours Ago
New York, NY
Hybrid
75K-95K Annually
5-7 Years Experience
Healthtech • Security • Software • Travel
The Role
Lead Workplace Operations team, oversee workplace services strategy, manage budgets, vendor partners, and events, ensure smooth corporate office operations, and support cultural values and growth.
Summary Generated by Built In

We are looking for an Office Manager to lead our Corporate Office Operations team. You will ensure our corporate offices run smoothly and consistently, as well as support all corporate events. You are the heartbeat of our organization and ensure CLEAR’s culture and values shine through in every aspect of our corporate office environments.

What you'll do:

  • Create and maintain the overall workplace services strategy and operating model, establishing the necessary processes and procedures to ensure effective and efficient day-to-day operations of each of our workplaces  
  • Work closely with the finance team to create and effectively manage annual site budgets based upon specific site needs and workforce projections 
  • Oversee vendor partners, the corporate food and beverage/pantry program, and building services across CLEAR’s network of global sites
  • Lead the Workplace Operations team consisting of office managers and receptionists, ensuring the successful execution of each office manager’s core responsibilities, and drive continuous operational improvement in partnership with executive site sponsors and site leadership
  • Partner with cross functional team members to maintain an understanding of CLEAR’s strategy and growth projections and translate needs into future workplace requirements
  • Own, lead and execute all corporate in-office and off-site events

Who you are:

  • 5+ years experience in office operations and/or facilities management, including experience in budget management, contract negotiations, relationship management, and event planning
  • Demonstrated experience leading and developing teams 
  • Proactive customer / client service mindset and high service standards 
  • Strong operations and process orientation and organizational skills; passion for continuous improvement
  • Creative problem solver and decision maker

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $75,000 - $95,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With nearly 19 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

#LI-Onsite

The Company
New York, NY
2,251 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

CLEAR makes your life safer, simpler, and more secure. At CLEAR, we’re working toward a future where you are your ID, enabling you to lead an unstoppable life. We’re always thinking about new applications that can be powered by biometrics, from checking into a doctor’s office to paying at checkout with a tap of your fingers.

Why Work With Us

We’re passionate, fearless, and re-imagining the future. We are looking for individuals who are indefatigable and have a bias for action. We care deeply and hold ourselves to high standards and, as a result, share feedback with radical candor to make CLEAR a great place for great people to thrive.

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