VP of Product

About us:

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. 

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

What we’re looking for:

In our next phase of growth we are looking for a product leader to join our the team! In this role you will lead and build out our Product function, establishing a high performing product led culture. Tarro is entering a new phase of growth as we scale to become a multi-product company. As we enter this exciting period, we are seeking a world-class product leader to grow and lead the product team. This individual will be building and leading a high performing team of product managers to define the product vision and strategy for the whole company. They will also be owning the execution of several new product initiatives from 0 to 1. You will play a critical role in aligning all of our product teams and ensuring that the entire company is pulling in the right direction.

What you’ll accomplish:

• You will lead and grow our product team.
• You will build, mentor, and lead a world-class team of product managers.
• You will define the product vision, strategy, metrics, and goals for the whole company.
• You will gain deep empathy for and understanding of our users’ needs.
• You will create alignment across product teams and cross-functional leaders through clear communication and strategic influence.
• You will connect the dots across experiences and teams to create a cohesive customer experience.
• You will actively collaborate with other leaders to source and recruit the best talent to Tarro.

About you:

• You have 15+ years of product management experience, managing software products from inception through launch and iteration.
• You have 7+ years experience building, mentoring, and leading world-class teams of product managers.
• You have technical proficiency and effectiveness working with engineers.
• You have a superior attention to detail with the ability to track multiple projects, stay on top of timelines, and deliver high quality outputs across several work-streams.
• You have strong track record of of product leadership and end to end ownership.
• You have a proven ability to drive results and make decisions with imperfect information, and comfort managing teams through ambiguity and complexity.
• You have experience building products from 0 to 1 in an unstructured environment.

Bonus points:

• You have experience in a consumer driven industry with a passion for the customer.
• You have an BS / MS / PhD in Computer Science or related field.
• You have experience working at a SaaS company.
• You have a roll up your sleeves mentality with current or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

The salary range for this role is $300,000 - $400,000 USD + equity