Video Production Manager, Chase Social Media Sr. Associate

Job Description
J.P Morgan Chase is one of the most followed financial brands, with best-in-class banking, credit card and wealth management services, Chase helps nearly 1 out of 2 American households make the most of their money. The Video Production Manager Sr. Associate will be on the Chase Social Media team where the team leverages Facebook, Instagram, LinkedIn and X. Our social media team continues to grow and we're seeking a Video Production Manager to join our content team in New York.
As a Video Production Manager, Senior Associate on the Chase Social Media team, your work will support video and multimedia production needs across the business. You will have a proven track record of managing video projects from concept to completion, ensuring high-quality content that aligns with our brand and communications objectives.

• Optimize departmental workflow, enhancing processes for scheduling and publishing video content
• Streamline the distribution process of videos across internal and external platforms to maximize reach, engagement, and impact, ensuring integration with overall communication strategies
• Manage the Monday.com intake form to efficiently capture and organize video production requests, ensuring accurate tracking, prioritization, and seamless workflow
• Facilitate strategic communication of ongoing project updates with video producers and leadership team members, ensuring alignment, transparency, and informed decision-making throughout production
• Manage the strategic execution of video operations by enhancing processes, optimizing tools, managing risks and controls, and overseeing vendor relationships to ensure efficient production workflows; facilitate the content approval process by coordinating with internal stakeholders, legal teams, and leadership to ensure compliance, alignment, and timely approval of content
• Oversee video production lifecycle, from pre-production to post-production, while collaborating with cross-functional teams and lines of business to ensure cohesive messaging and brand consistency in all content; oversee the development and execution of detailed call sheets and Run of Show (ROS) documents
• Develop and implement comprehensive production schedules for timely execution of all video production; manage the inventory of video production equipment, including cameras, lighting, audio gear, and accessories, ensuring all items are properly maintained, tracked, and readily available for production needs
• Lead the production approval process, including obtaining sign-offs, managing contracts, securing talent and location releases, and overseeing licensing to mitigate risk
• Champion ADA compliance for all video assets by coordinating the integration of closed captions, transcripts, audio description files, and other accessibility features, ensuring inclusive and accessible content for diverse audiences
• Identify, source, and onboard top-tier vendors, ensuring alignment with project requirements and maintaining high standards of quality and efficiency in production operations, ensure compliance with safety regulations, quality standards, and company policies during video shoots and manage video production budgets and optimize resource allocation to maximize efficiency
• Stay up to date with the latest trends, tools, and best practices in video production and digital media

• 5+ years of experience working in video production for news, television, creative agency or corporate, and hold a bachelor's degree
• In-depth knowledge of video production processes, equipment, and technologies
• Strong understanding of video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and post-production workflows
• Proven track record managing the video production process through the development/ideation, pre-production, production, post-production, and promotion/distribution phases
• Must be able to perform the physical tasks necessary to perform the work. This includes moderate lifting and carrying of equipment, set up and take down of equipment and standing for long periods of time
• Strong understanding of video formats and best practices for web and digital application
• Expertise in production processes including video rights/clearances and vendor sourcing
• Expertise with on set protocols and basic production equipment
• Ability to juggle multiple ongoing projects, work under tight deadlines and prioritize responsibilities

• Highly organized, creative, and collaborative thinker with a passion for visual storytelling and a keen attention to detail
• Demonstrate exceptional written and verbal communication skills, with the ability to effectively engage and collaborate with all levels of management across the organization
• Exhibit outstanding problem-solving skills and leverage data-driven decision-making to enhance production efficiency and outcomes
• Enthusiastic team player with a strong passion to create a positive work environment

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.