Vice President, Digital Product Manager - Banking Payments

Job Description
The Banking Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly aim toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Vice President, Digital Product Manager within Banking Payments, you will shape the product strategy and controls, conduct product performance and market insights analysis, and execute product support services for products focused on our Small Business client segment.
Job responsibilities

• Establish the product strategy and collaborate with product managers to identify objectives and key results and develop and prioritize the roadmap
• Analyze business results and manage key executive and stakeholder updates on the strategy and progress - responsible for leading material planning and creation in partnership with product team and partners
• Own controls and monitoring for product, procedure management and approval of process changes, and assist in development of action plans and participate in remediation activities, as necessary
• Collaborate with a team of cross-functional partners (Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment
• Collaborate with Marketing teams to strategize design target definition and product positioning
• Track, monitor and synthesize insights on relevant industry trends and external market dynamics across the payments landscape
• Maintain deep understanding of the product, market, competitors, and our customer(s)

Required qualifications, capabilities, and skills

• Bachelor's degree required
• 5+ years of relevant experience in strategy, product or a related role
• Financial industry and/or Payments background
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Proven success in collaborating with cross-functional teams, and influencing decisions
• Excellent analytical skills and ability to present fact-based recommendations in a clear, logical, and concise way
• Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment

Preferred qualifications, capabilities, and skills

• Master's degree/Master's in Business Administration

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.