Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Technical Project Manager
Job Summary
PatientPoint is seeking a Project Manager to lead the delivery of point-of-care technology solutions. This role focuses on patient engagement and healthcare technology, requiring a project lead who can drive complex technical programs across multiple teams. The ideal candidate has a strong background in software delivery, adept at managing release processes and cross-team dependencies across core platform engineering, data & analytics, and product teams.
Success in this role demands the ability to thrive in an entrepreneurial environment, navigating ambiguity and competing priorities with confidence. You should be equally comfortable shaping and executing high-level strategic initiatives as you are rolling up your sleeves to tackle hands-on challenges.
We’re looking for someone who can distinguish between what’s urgent and what’s important, chart the best course forward from multiple options, earn the trust of stakeholders, and enhance the efficiency of our cross-functional teams.
What You’ll Do
- Lead and drive cross-functional collaboration, overseeing the planning, execution, and delivery of technology solutions to ensure successful production releases.
- Partner with teams to refine backlogs, translating business requirements into clear technical specifications, and defining and executing roadmaps in collaboration with product, design, and engineering.
- Engage with internal and external stakeholders, proactively managing interdependencies across product and platform teams, mitigating risks, and ensuring clear, effective communication across the business.
- Optimize release processes, governance, and operational efficiencies by working closely with engineering.
- Identify and implement process improvements that drive better product outcomes and enhance team effectiveness.
- Advocate for software delivery best practices, leveraging a product-led framework and agile methodologies, while championing team health and performance.
- Facilitate engagement and drive OKR alignment, setting milestones that synchronize cross-functional dependencies with strategic business goals and ensuring visibility across the organization.
- Deliver high-quality solutions while mentoring teams, fostering agile adoption, and coaching others to accelerate performance and delivery excellence.
What We Need
- 3–5+ years of experience in software development and end-to-end program execution, support spanning multiple product and engineering teams.
- Proven ability to drive cross-functional programs with interdependencies, establishing processes from the ground up and coordinating release schedules.
- Track record of managing technology projects with multiple integrations, including Salesforce, databases, cloud infrastructure, and microservices.
- Proven ability to translate business requirements into technical and functional specifications, ensuring alignment and updates for engineering teams.
- Hands-on experience with agile and iterative development methodologies, program management frameworks, and reporting techniques.
- Passion for continuous improvement, identifying opportunities to enhance software delivery and operational efficiency.
- Proficiency in Atlassian tools (Jira, Confluence), including JQL (Jira Query Language) for advanced issue tracking, reporting, and workflow optimization.
Desired Qualifications
- Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience—degree not required).
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP certification.
- Prior experience in software development, testing, or technical product management.
- Knowledge of software development lifecycles and DevOps practices.
- Familiarity with OKRs and Agile performance tracking.
- Experience in the content delivery systems, digital ad space.
What You'll Need to Succeed
- Strong communication and stakeholder management skills, with the ability to tailor messaging for technical and non-technical audiences, audiences at all levels of the organization and with external partners.
- Ability to thrive in ambiguity, balancing strategic vision with hands-on execution in a fast-paced, entrepreneurial environment.
- Demonstrated leadership and problem-solving abilities, fostering a culture of collaboration, efficiency, and continuous improvement.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- Named A Best Place to Work Across Multiple Prestigious Platforms! Read More
- Featured on Built In's article "Companies That Pay Well". Read More
- Now Culture Content Certified by VentureFizz. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What the Team is Saying
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What We Do
We build amazing, technology enabled solutions that make every doctor-patient engagement better, so patients can live longer, healthier lives. We provide digital, in-office patient education solutions at no cost to 140,000 physicians by partnering with healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, Bristol Myers Squibb and more.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
