Talent Acquisition Specialist

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location:  Hybrid in Malvern, PA or NYC coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being the set in-office days.  All subject to change.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you:  We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge:  We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:  We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

Overview:

We are looking to add a dedicated individual, with a knack for finding talent, to our Talent Acquisition team.  This role would focus on building pipelines of “A Players” to support the growth of a forward thinking, innovative, tech focused company.  Working closely with the talent team, leaders, and managers to understand the needs of each line of business and the skills necessary to achieve the ultimate successes.  We are seeking someone with experience using LinkedIn and other recruiting tools to assist with creating sustainable recruiting and sourcing strategies.

Responsibilities:

• Work closely with the talent team to build candidate pipelines for key positions
• Assist with creating sourcing strategies and maintain contact with top talent identified
• Experience with the utilization of various sourcing tools.  We currently use LinkedIn Recruiter, Indeed, and various job boards via our ATS (Workday)
• Be the point on Talent Acquisition administrative tasks related to the hiring and onboarding process
• Share ideas on how to improve processes and overall candidate experience

What do you need?

• Bachelor’s degree or equivalent work experience
• 2+ years of experience working as a sourcer or recruiter in a fast-paced, high-growth, tech focused, and innovative company
• Experience in banking, financial services, or Fintech industries is highly preferred
• Experience and proven success in sourcing passive candidates using various tools
• Proven success with implementing sourcing strategies for hard-to-fill positions
• Strong written and verbal communication skills
• Familiarity with applicant tracking systems – Workday is a huge plus
• Strong organizational and time management skills
• Strong analytical skills and ability to use metrics and data to drive sourcing efforts
• An advocate for the company culture and passion for providing a “Wow” experience to all candidates

Technology Skills:

• Experience with Workday recruiting or other applicant tracking system
• Microsoft Office applications – Proficient to Advanced in Word, Excel, and PowerPoint is highly preferred

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.