Strategic Operations Intern

Posted 21 Hours Ago
Be an Early Applicant
New York, NY
Internship
Healthtech • Security • Software • Travel
The Role
The Strategic Operations Intern at CLEAR will assist with capacity planning and operational improvements through data analytics and time studies. They will develop standard processes, identify member friction points, and present findings to leadership while collaborating across various teams.
Summary Generated by Built In

About CLEAR
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR interns tackle real-world challenges in collaborative teams alongside some of the industry’s most innovative technologists, creating cutting-edge services and devices. As an intern, you'll also have abundant opportunities to network with senior leaders, enhance your skills through summer events in New York City, deliver presentations, and participate in volunteer activities.

Excited to learn more? See what it’s like to be part of the CLEAR team and join us for a 10-week paid internship (June 2025 - August 2025) based out of our NYC office that offers personal and professional development.

CLEAR’s Strategic Operations team, a part of the overall Member Experience organization, leverages technical and analytical expertise to measure performance and drive business results to optimize our CLEAR Plus lane experience. Strategic Operations partners with Aviation Operations, Finance, Business Development, and Product to create a frictionless and efficient Member experience. CLEAR seeks a Strategic Operations intern who will utilize an analytical and operational efficiency mindset to improve our in-lane Member experience. The ideal candidate combines expertise in data, consumer insights, and operational process improvement techniques with a strong passion for service excellence.

You are currently enrolled full-time as a student pursuing a bachelor's or master’s degree and graduating anytime between Spring 2025 and Spring 2026.

What You Will Do:

  • Assist with capacity planning and operational improvements by conducting time studies and observations.
  • Develop standard processes to create improvement recommendations based on Member feedback.
  • Use data analytics to identify and reduce Member friction points across the network.
  • Present recommendations and findings to leadership across the organization while ensuring effective communication of analytical information to non-technical audiences.
  • Build relationships across cross-functional teams in Airport Operations, Product, Technology, Finance, Member Insights, Member Care, and Marketing.

Who You Are:

  • Prior work or academic experience in an analytical problem-solving or process improvement role
  • Indefatigability with a continuous improvement mindset and proven ability and willingness to learn new applications, tools, and techniques
  • Demonstrated written and verbal communication skills
  • Proficiency with statistics and analytics tools (i.e., Excel, Google Sheets)
  • Experience and/or interest in capacity analysis, conducting time studies, and data collection

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. 

The base salary range for this role is $25 per hour, depending on skills and experience levels.


Top Skills

Excel
Google Sheets
The Company
New York, NY
2,251 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

CLEAR makes your life safer, simpler, and more secure. At CLEAR, we’re working toward a future where you are your ID, enabling you to lead an unstoppable life. We’re always thinking about new applications that can be powered by biometrics, from checking into a doctor’s office to paying at checkout with a tap of your fingers.

Why Work With Us

We’re passionate, fearless, and re-imagining the future. We are looking for individuals who are indefatigable and have a bias for action. We care deeply and hold ourselves to high standards and, as a result, share feedback with radical candor to make CLEAR a great place for great people to thrive.

Gallery

Gallery

Similar Jobs

Capital One Logo Capital One

Manager, Cyber Risk & Analysis (Change Risk Governance - Technology)

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
New York, NY, USA
55000 Employees
163K-186K Annually
Easy Apply
2 Locations
600 Employees
Hybrid
New York, NY, USA
289097 Employees
Hybrid
New York, NY, USA
289097 Employees

Similar Companies Hiring

Spark Advisors Thumbnail
Software • Sales • Other • Insurance • Healthtech
New York City, NY
80 Employees
Hedra Thumbnail
Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
New York, NY
14 Employees
Hex Thumbnail
Software • Business Intelligence • Big Data Analytics • Big Data • Artificial Intelligence • Analytics
New York, NY
100 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account