Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
At Cedar, our Staff Workflows team oversees the development of Cedar’s staff-facing software and its underlying technical platform. This includes several internal tools used by Cedar staff, as well as the Operator Portal, the primary interface used by health-system employees (call center operators, front desk staff, and patient advocates) to assist patients with payments, check-in, etc. We are currently seeking a talented Staff Software Engineer to help us extend these tools with innovative user experiences, leveraging the latest technologies like LLMs, that will help healthcare workers and Cedar staff alike accomplish their tasks more efficiently and effectively.
Gain further insight into this opportunity by viewing this video featuring the hiring manager: https://www.youtube.com/watch?v=q84ALqJpjFs
In this position you will:
- Collaborate with product and client success teams to identify product gaps, shape technical strategy, and launch new features.
- Partner closely with Cedar’s data science team to design AI-powered features that enhance both staff- and patient-facing experiences, including chatbots, workflow automation, AI-generated bill explanations, and more.
- Lead rapid prototyping efforts to explore emergent technologies and iterate quickly on new features and workflows.
- Design and implement vendor integrations that connect Cedar’s platform with third-party solutions
- Own large projects by breaking down ambiguity, driving decision-making, setting clear milestones, and coordinating implementation efforts among multiple engineers
- Lead organizational improvements in processes, infrastructure, architecture, and developer satisfaction, identifying ways to elevate the engineering team.
- Mentor engineers through technical guidance, hands-on coding, and thoughtful PR reviews.
- Build, test, and maintain high-quality code, with an emphasis on readability, flexibility, testability, and long-term maintainability.
What we look for in an ideal candidate:
- 7+ years of professional full-stack software development experience
- 1+ year of experience applying Large Language Models (or significant side projects using LLMs or GenAI technology
- Strong computer science fundamentals - a degree in computer science, engineering, or a related field, or similar experience
- A track record of leading technical projects across the stack with a focus on long-term scalability and maintainability
- Experience leading vendor integrations, especially co-development and R&D with vendor teams
- Experience collaborating with design and data science teams to create seamless and innovative product features
- Demonstrated ability to decompose large, ambiguous projects into consumable tasks for junior developers
- A natural inclination for ownership and bias for action
- Experience influencing cross-functional decision-making across product and design teams
- Experience mentoring engineers across levels
- Ability to explain complex technical concepts simply
- Ability to thrive in an entrepreneurial environment, and find comfort in ambiguity
- Experience with API design and construction is a plus.
- Passionate about Cedar’s mission of improving the healthcare financial experience
Compensation Range and Benefits:
- Salary/Hourly Rate Range: $216,750 - $255,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
#LI-remote
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What the Team is Saying
What We Do
With an innovative platform that connects providers and payers, Cedar empowers healthcare consumers with a personalized journey from appointment confirmation to payment—all powered by data science and interactive design. We're solving the biggest problems in healthcare, and we'd love your help. Explore our page to learn why we're a great place to work.
Why Work With Us
At Cedar, you’ll work with a smart, talented team, devoted to solving a problem that impacts millions of consumers annually. We offer competitive pay, great healthcare, stock options, unlimited PTO, daily lunch and snacks, wellness offerings, and more—plus the exciting opportunity to join a high-growth company.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them and their work at Cedar.
