Sr Product Manager (New Verticals)

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
We are looking for a Senior Product Manager to join the New Verticals Customer Experience team. In this role you will be a key player in ensuring Grubhub has the best in class shopping experience for our customers when ordering from stores beyond restaurants. The ideal candidate for this role has strong business, technical, and analytical acumen and is comfortable managing tradeoffs, and is a strong communicator with both technical and non-technical stakeholders from peer-level to C-level. They excel at problem-solving in collaboration with cross-functional stakeholders and are adept at leveraging data and insights to drive value through their products. The ability to develop and work backwards from a deep understanding of the customer's perspective is crucial. You will report directly to a Manager, Product Management.
The Impact You Will Make:

• Build best-in-class shopping experiences for Grubhub Customers
• Deliver products that drive measurable impact on core business KPIs, including customer acquisition and retention
• Define, own, and ensure quality execution of the roadmap, vision, and strategy for your product area
• Partner with engineering, design, analytics, and business stakeholders to develop feature requirements, create UI/UX designs and wireframes, build testing plans, and support launch/go-to-market/scaling strategies
• Define and own your products' goals and KPIs, develop product strategies, and collaborate with stakeholders to prioritize roadmap items
• Apply a data-driven approach to your product ownership, including monitoring product health and leveraging data to identify, evangelize, and prioritize impactful opportunities
• Collaborate with highly cross-functional partners and stakeholders, building strong working relationships both within the New Verticals business and across Grubhub
• Drive large features within your domain and be the SME for those features that cross a number of partners
• Demonstrates strong writing and storytelling skills through product briefs, jira tickets, opportunity assessments, etc.
• Leverage testing, data analysis, customer and competitive research, and other insights to identify and validate new opportunities, validate product-market fit, and shape your domain's roadmap

What You Bring to the Table:

• 5+ years experience of digital Product Management experience
• BA/BS required (Engineering, Computer Science, Mathematics, Statistics preferred)
• Direct experience with large-scale eCommerce platforms, web and native mobile application environments, and working across front-end, back-end, and data/analytics engineering
• Effective roadmap definition and delivery, including the ability to manage multiple complex, high-impact product workstreams concurrently
• Ability to weigh competing priorities and optimize tradeoffs to maximize your products' ROI
• Strong, reliable communication and collaboration with partners and stakeholders from junior- to C-level spanning diverse organizational functions (e.g., sales, operations, care, analytics)
• Proven collaboration skills, working across a broad organization including technology, product design, and data science
• Demonstrated ownership mentality through a track record not only of high-quality execution, but also of originating, evaluating, and building consensus behind opportunities to drive business and customer impact
• Data fluency and demonstrated data-driven decision making, including product health analytics, goal setting, impact estimation, and storytelling through data (SQL skills preferred)
• Familiarity with Agile and OKR methodologies, preferably with squad or "tribe" structures
• Demonstrated experience launching search features in high growth markets; History of successfully delivering large scale projects in high-quality, managing the entire life-cycle
• Strong technical understanding for area of product development and focus and is building awareness at the architecture level

***As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.***
New York Salary Range: $152,500 - $228,500
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.
And Of Course, Perks!

• Flexible PTO . Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness . Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation . You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact . At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].