Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Team
The Commercial Analytics team builds critical, trusted data analytics and insights to enable healthcare leaders to make data-driven decisions that impact millions of patients across the United States. Through analytics, descriptive analyses, and statistical models, we consistently aim to better understand the needs of patients, find improvement opportunities, and impact patient’s lives.
To do this, we have an open, supportive, and collaborative team culture. “Love thy teammate” is one of our team values. We live into this value by operating from a mindset of curiosity, possibility, and the best intentions of each of our team members. As a team, we are dedicated to continually growing our technical excellence and collaborative excellence, equally.
The Commercial Analytics team’s goal is to enable our clients to understand, appreciate, and extract the most value out of their Cedar relationship and products. The team’s ambition is to deliver data products to healthcare providers that
- build trust in Cedar’s products and demonstrates the value they deliver,
- empower providers to take advantage of Cedar’s varying features to maximize value, and
- solve pain points with data-driven solutions (i.e. financial forecasting)
The Role
Cedar is looking for a Senior Product Manager to join the team and own a new, differentiated product delivering scalable and accurate insights. Gain further insight into this opportunity by viewing this video featuring the hiring manager: https://youtu.be/rkNV1n84YKY
As a Senior Product Manager, you will be responsible for identifying and executing on goals and objectives that align to Cedar’s company strategy. You will synthesize short-term needs and signals into long-term strategies and projects, collaborate cross-functionally to drive the team’s goals forward, and partner closely with client-facing teams to iterate on the best possible solutions for our clients.
You will develop data products that underscore value that our products deliver for our clients. These data products will communicate the value of our product suite or provide standalone value for our clients.
You are responsible for ensuring that the team can scalably impact our cliens’ success through data insights. You should be an expert in working with complex data, using visualization tools such as Looker, and have a keen understanding of how to apply data to address ambiguous problems.
At a high level, the role will involve:
- Product Strategy: Work with clients, prospects and other healthcare entities to ensure we have an understanding of important problems to solve as well as opportunities for Cedar to differentiate ourselves as the market leader in insights regarding patients' financial experience. Develop strategies that will help us achieve these goals."
- Execution: working with Commercial teams, Design, Data Science to execute on the strategy, deliver high quality data products
Commercialization: Collaborate with our commercial + business teams to understand evolving customer needs, iterate, and drive adoption to fully realize customer value
- Infrastructure: Collaborate with data science and data engineering on data infrastructure, data governance, data quality, and visualization tools.
Responsibilities
- Lead product discovery through direct client engagement and market research in order to gain market insights and drive product strategy
- Investigate and scope which key problems your product area should solve
- Develop and lead execution on a clear and strategic roadmap aligned with company objectives
- Collaborate closely with commercial and technical partners to unblock team goals and drive shared objectives forward
- Ensure Cedar clients have access to the data and insights that they need to understand how Cedar helps them meet their goals
- Collaborate with data teams on required infrastructure needs.
- Scale the team’s existing analytics tools and dashboards and develop future iterations based on needs
- Present and clearly communicate data findings and underlying methodology to partners across all levels of the organization, including those without data backgrounds
- Partner with sales, account management and operations to ensure seamless delivery and full value for customers
Skills & Experience
- 5+ years of product management experience working directly with a team of engineers and data analysts/ data scientists
- Experience collaborating with business teams; including sales, finance, and client management
- Strong presentation, communication, and project management skills
- Prior B2B product experience in an enterprise client-facing role
- An analytical perspective and passion for finding actionable opportunities and insights within complex data
- Experience with SQL and visualization tools (e.g. Looker, Tableau, Power BI)
Bonus Qualifications
- Prior experience product managing a B2B data, insights, or analytics product
- Domain knowledge in the healthcare space (providers, insurance companies, tech companies…), specifically within the Revenue Cycle Management (RCM), Electronic Medical Record (EMR), or patient engagement spaces
Compensation Range and Benefits
- Salary/Hourly Rate Range*: $164,050 - $193,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-MZ
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What the Team is Saying
What We Do
With an innovative platform that connects providers and payers, Cedar empowers healthcare consumers with a personalized journey from appointment confirmation to payment—all powered by data science and interactive design. We're solving the biggest problems in healthcare, and we'd love your help. Explore our page to learn why we're a great place to work.
Why Work With Us
At Cedar, you’ll work with a smart, talented team, devoted to solving a problem that impacts millions of consumers annually. We offer competitive pay, great healthcare, stock options, unlimited PTO, daily lunch and snacks, wellness offerings, and more—plus the exciting opportunity to join a high-growth company.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them and their work at Cedar.
