Sr. Customer Advisor, Dollar General

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and omni retail environment data into insights and category, retail and customer strategies and recommendations. Strive every day to be the indispensable partner with our Dollar Channel team, encompassing both tactical and strategic guidance, leading to profitable category growth. The ideal candidate for this role must demonstrate leaning agility, have a strong customer centricity, hungry for knowledge, strong analytic skill set and have a passion for customer insights and telling compelling stories with data.
We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our retailer partners that are based on deep category and shopper insights. We foster a supportive team atmosphere to amplify individual strengths and curiosity. We value a diversity of talent, experiences, and backgrounds to expand our team culture.
What You'll Do

• Build lasting business relationships based on trust and confidence
• Create recurring business reviews providing deep action oriented analysis on drivers
• Assist in the creation of compelling, insights led Category Reviews, New item analysis and seasonal reviews
• Proactively provide insight into the impact of category drivers & promotional strategies to the customer and Sales Teams
• Support ad hoc analytics and reporting requests from Customer Partner cross-functionally to provide share forecast for key accounts
• Learn and drive digital commerce analysis and recommendations with our retailer partners

What You'll Need For Success

• Strong learning agility
• Intellectual Curiosity
• Significant experience translating data into actionable insights
• Ability to synthesize insights into collaborative storytelling that leads to quantifiable results
• Ability to apply insights to business questions to provide recommendations and influence strategy
• Experience applying analytical skills and a problem solving mindset to answer ambiguous business questions
• Ability to thrive in a fast-paced environment, comfortable with prioritizing multiple deliverables, and overlapping deadlines
• Solid understanding of which data source to leverage to answer the question (POS, Syndicated, Panel, Industry Insights, etc)
• Capable of combining data visualization with supporting shopper insights into a cohesive story
• Knowledge of Shelving Strategy and best practices inclusive of planogram creation and modification (JDA/Apollo/SpaceMan)

What extra ingredients you will bring:

• Bachelor's Degree Required
• This position requires previous Category Management and/or CPG Sales experience (approximately 5-7 years)
• Category management success within an Omni channel environment is desirable
• Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise

No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Shopper Insights
Insights