Senior Content Manager

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. 

Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).

 Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.

The Senior Content Manager has an editorial mindset as well as an understanding of the marketing function. This engaged B2B content creator has experience creating blogs, ebooks, video scripts, customer case studies, infographics, and other content types. This editor and writer has an understanding of editorial standards, digital practices and SEO, and marketing objectives and will help support a growing content team to create awareness of HUMAN security as well as content assets that drive pipeline growth. This person is a project manager, editorial maven, tech-conversant marketer who can work cross-functionally to achieve company objectives. In sum: You are a superhuman human who is ready to join HUMAN’s growing marketing organization. Is this you?

What you'll do:

• Create high quality content for a variety of mediums: blog posts, thought leadership, whitepapers, webinars, videos and more, in accordance with customer journeys, editorial calendar and campaign strategy.
• Develop brand awareness and pipeline-driving assets for HUMAN campaigns.
• Assist Sr. Director of content in adapting content strategy.
• Work cross-functionally with key teams throughout the organization, including Brand, Product Marketing, Partner, Sales, and Legal to create compelling, accurate, and customer-centric content.
• Partner with other departments, such as product, GTM, and sales, to ensure that content initiatives are aligned with the company's overall business goals 
• Report on success metrics, generating content performance reports and insights, utilizing tools to track trends and key results, and to inform ongoing content strategy, learning, and iterating with data-informed decisions to continually improve content performance

Who you are:

• 7+ years of successful content marketing, editorial, and/or creative content experience 
• Proven track record of high-impact content creation 
• Experience working in global organizations or with international markets 
• Experience working in B2B SaaS organizations and cybersecurity a plus
• Experience in technical content writing for IP or R&D audiences an advantage 
• Understand how to produce content for multiple audiences, deliver work at the highest editorial standards, and can make a piece of content more valuable, engaging, and authentic to HUMAN
• Knowledge of video scripting and video editing software production 
• Embrace an analytical approach to identify success and failure and iteratively develop new strategies based on product roadmap, industry imperatives, content format, target audience and more.
• Ability to think strategically and creatively in a fast paced, dynamic environment 
• Tools – HubSpot, Hootsuite, Wordpress, CMS, Analytical Tools 
• Self-starter who can define processes where none existed before and have a history of working collaboratively to bring big ideas to life 
• Individual contributor who nonetheless is eager to be part of a growing team of content creators.
• Prepares well in advance of meetings or brainstorming sessions and is an active listener who is also organized, detail oriented.
• Someone who is passionate about using words to convey meaningful ideas.
• Experience leading a team of marketing professionals (preferably with experience managing remote teams) 
• Can work EST hours and comfortable working across various time zones with global teammates

The base pay range for this position is $120,000- $150,000 which can include additional on-target bonus and/or incentives. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!

With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.

We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development, and a one time home office setup stipend. We also offer weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.

We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.