Solutions Consultant

About EDITED

EDITED is the world’s leading AI-driven retail intelligence platform. We empower the world’s most successful brands and retailers with real-time decision making power. 

By connecting internal business and external market data, EDITED infuses intelligence into every retail decision. We help retailers increase margins, generate more sales, and drive better business outcomes through AI-powered market and enterprise intelligence that fuels automation. 

At EDITED, we foster a dynamic and inclusive culture where creativity thrives and collaboration is at the heart of everything we do. Our environment is dynamic and supportive, encouraging team members to take initiative, innovate, and continuously grow. We value diversity, transparency, and a shared commitment to excellence, creating a workplace where everyone's voice is heard and contributions are recognised. 

We believe that achieving a positive work-life balance is key to driving innovation and success. Our flexible working options—including hybrid working, flexible hours and a work from anywhere policy—empower our team to perform at their best. 

The Role
As a Solutions Consultant at EDITED, you will partner with Sales Executives to deliver impactful product demonstrations and craft tailored solutions to align with client needs. Collaborating across Sales, Product, Marketing, and Customer Success teams, you’ll play a vital role in showcasing the value of our platform. You’ll do this by shaping product development, enhancing go-to-market strategies, and ensuring a successful handover to Customer Success. 

We are looking for an enthusiastic, forward-thinking thought leader to join our team and impact EDITED’s growth and product suite by providing actionable feedback, supporting team training, and delivering best-practice workflows. 

Responsibilities:

• Drive revenue: Partner with Sales to deliver compelling product demonstrations that showcase value and drive deals.

• Ensure client success: Collaborate with cross-functional teams (Sales, Business Development, Product, Marketing, Customer Success) to understand client needs, craft tailored solutions, and ensure successful product adoption.

• Facilitate smooth onboarding: Actively participate in client onboarding, providing training and support to ensure a smooth transition.

• Contribute to product innovation: Contribute to product development by providing feedback and insights to the Product team.

• Develop compelling messaging: Assist Product Marketing in developing compelling messaging and delivering engaging product demonstrations.

• Enable customer success: Support the Customer Success and Enablement team with best-practice demonstration outlines and methodology.

• Empower sales teams: Help to onboard new Sales Executives by providing training on products and internal systems.

Requirements:

• Experience or Enthusiasm for the Retail Industry: A strong interest in the retail sector, ideally supported by experience working within a retail head office environment.

• Technical Acumen: Two or more years in a technical role with the ability to come up-to-speed on technologies quickly

• Pre-sales and collaboration expertise: Proven ability to deliver tailored product demos and support cross-functional sales deals

• Communication & presentation: Excellent communication and presentation skills, with the ability to articulate value to diverse audiences.

• Commercial insight: Strong commercial acumen with the ability to align client needs with platform capabilities, setting realistic expectations.

• Customer-centric approach: Passionate about customer success and ROI.

• Feedback forward: Generous with feedback and receptive to feedback with an eagerness to learn.

• Data-driven decision-making & Proactive problem-solving: Analytical thinker who uses data to inform decisions and can anticipate challenges to find solutions.

• Adaptability and Results-driven: Ability to respond to evolving market demands with a focus on achieving measurable outcomes.

Nice to Have:

• Product knowledge: Deep understanding of EDITED and the fashion retail industry.

• Project management: Ability to coordinate initiatives and ensure timely delivery.

• Challenger mindset: Confidently articulates ideas and strategies, challenges ideas, and offers suggestions.

• Commitment & initiative: A self-starter who goes above and beyond.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Compensation Range: $85K - $105K