Software Engineer, Borrower Activation (New York City & San Francisco)

Posted 17 Days Ago
New York, NY
Hybrid
125K-160K Annually
3-5 Years Experience
Fintech • Mobile • Payments • Social Impact • Financial Services
January is changing debt collection. For good.
The Role
As a Software Engineer on the Borrower Activation Team at January, you will contribute to evolving the software to version 2.0, focusing on UI, tailored experiences, and clean payments infrastructure. Responsibilities also include shaping the future, innovating daily, collaborating across teams, and leading major projects.
Summary Generated by Built In

At January, we're transforming the lives of borrowers by bringing humanity to consumer finance. Our data-driven products empower financial institutions to streamline their collections, providing borrowers with straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit. We're restoring dignity and paving the way for millions to achieve financial freedom.

About the role:

As a Software Engineer on the Borrower Activation Team at January, you'll contribute significantly to the evolution of our software from its initial version, which established product-market fit, to a sophisticated and user-centric version 2.0. Your responsibilities will include:

  • Dealing with debt is stressful, but using our site should not be. You’ll contribute to our Borrower Portal to improve performance, reduce friction, and inform borrowers. Our aim is to empower borrowers to effortlessly make the best decisions for their particular situation.
  • Design personalized settlement solutions and adaptable payment plans tailored to individual borrower needs. Anticipate what information a borrower might want or need, and proactively provide it to them. This requires innovative problem-solving to create impactful and user-friendly financial relief efforts.
  • It’s crucial that our payments infrastructure is highly reliable. Flex your architectural skills to help our payments systems continue to operate seamlessly, and raise alarms when issues arise.

  • Perform thorough code reviews and manage technical debt to maintain a robust, scalable codebase that propels our products forward.
  • Champion innovation and best practices, pushing the boundaries of technical and product excellence.
  • Partner with compliance, customer success, and platform teams to foster a culture of teamwork and shared success.
  • Tackle complex projects, deliver impactful solutions, and bring your ideas to life while aligning with our company goals.

You might be a fit if you have:

  • 2-5 years of experience as a Software Engineer.
  • Strong problem-solving and analytical skills.
  • A passion for collaboration and proven ability to work effectively with cross-functional teams.
  • Full-stack experience is a plus.

January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.

Our compensation range for this role is $125,000 to $160,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process.

January prioritizes the safety and well-being of our team members and, as such, requires all employees who work from or visit a January office to have proof of COVID-19 vaccination or provide a valid medical or religious exemption.

What we can offer you:
  • Pet-friendly office (only in NYC, for now!)
  • Competitive equity packages, giving you a chance to feel true ownership of your work
  • Flexible PTO so you can take the time you need to rest and recharge
  • Hybrid work model, where our team comes in 3x a week
  • Flexible work hours for better work/life balance
  • 12 weeks fully paid new parent leave program for all employees to enjoy bonding time
  • Free lunches for team socializing activities
  • Annual learning and development budget to invest in your professional growth
  • 401k so you can invest in your future
  • Gym membership reimbursement
  • Medical, dental, and vision insurance
  • Free access to One Medical 
  • Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist
  • Commuter benefits for your travel to/from the office
  • Endless growth opportunity and the ability to take on new and exciting challenges

Recognitions:

  • Built In's Best Startups to Work For in New York (2023)
  • Built In's Best Startups to Work For in New York (2024)
  • Built In's Best Startups to Work For in San Francisco (2023)
  • Built In's Best Startups to Work For in San Francisco (2024)
  • Crain's Best Places to Work in NYC (2022) 
  • Crain's Best Places to Work in NYC (2023)

 

To learn more about what it’s like to work with us, check out our Glassdoor reviews. We think our track record speaks best.

 

January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.

 

Top Skills

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What the Team is Saying

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The Company
New York, NY
67 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

January is a Series B fintech company that works with borrowers who fall behind their loans to achieve financial stability while helping creditors modernize their collections process.

Traditional debt collection is rife with harassment and fraud. January is driving systemic change in this predatory industry by providing borrowers with the best options for their situation and helping creditors make data-driven decisions. We empower borrowers to dispute, negotiate, and resolve their debt without stress or embarrassment while providing transparency and compliance to our creditor clients.

Why Work With Us

We give consistent, actionable feedback to prevent anyone from growing in a vacuum.
We cherish writing. Writing enables us to clarify our thoughts, communicate asynchronously, and leave a chronicle we can revisit.
We celebrate the wins.

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January Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 3x a week.

Typical time on-site: 3 days a week
New York, NY

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