Senior Product Designer

Job Posted 8 Days Ago Posted 8 Days Ago
New York, NY
Hybrid
Senior level
Fintech • Mobile • Payments • Social Impact • Financial Services
We're fixing what’s broken in consumer credit with our data-driven platform, helping millions build a brighter future.
The Role
The Senior Product Designer will lead marketing and product design, conduct user research, design product concepts, and create marketing assets.
Summary Generated by Built In

January is expanding the products and services we provide to borrowers and creditors alike. As a Senior Product Designer, you’ll join our dedicated growth initiative team and be responsible for leading all marketing and product concept design work. We are looking for someone that has a strong background in design but who wants to be part of a cross functional team that’s singular goal is bringing new products and services to market as quickly and successfully as possible. 

What You’ll Work On

  • User Research: Collaborate directly with clients and interview borrowers to understand their jobs-to-be-done and identify core needs that shape impactful design solutions.

  • Design and Test New Product Concepts: Partner with cross-functional teams to identify and validate new product opportunities, employing thorough market research, design, and prototyping to test hypotheses.

  • Marketing Assets: Produce a variety of design assets - including visuals, copy, and digital campaigns - that accelerate user acquisition and engagement.

  • Contribute to Our Brand and Positioning: You’ll partner with product and marketing teams to incorporate new product concepts into the larger brand narrative.

What You Bring to the Table

  • 5+ years of experience in growth-focused product design roles with a robust portfolio showcasing your expertise, ideally with some experience in building new products.

  • Exceptional visual design skills. A desire to shape the entire visual and brand language for new product and marketing work.

  • A deep business mindset with proven skills in market research, product-market fit (PMF) validation, and identifying new growth opportunities.

  • Strong communication skills and the ability to translate client insights into effective, innovative design solutions.

  • A self-motivated, proactive approach that thrives in ambiguous environments and values speed without compromising quality.

This role is ideal for a creative, strategic thinker ready to make a significant impact by combining their design and business skills.

Top Skills

Design Software
Prototyping Tools

What the Team is Saying

Person1
Ray
Workplace Experience Manager
“I love the people at January! Everyone you speak to is genuinely interested in you as a person, not just an employee. We have weekly coffee chats that are a great way to meet new people. Team collaboration is a verb for us, not just a saying.“
Ray
Lina
AJ
Danielle
Vanessa
Linya
Jake
Sam
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The Company
New York, NY
90 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.

We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance. 

And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.

Why Work With Us

We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.

We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.

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January Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.

Typical time on-site: 2.5 days a week
New York, NY
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