Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
We are looking for a Product Designer to join our growing design team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the financial space.
Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.
Banking is committed to bringing financial freedom to all our customers. Our team is at the core of Cash App's mission-redefining the world's relationship with money. We're making Cash App the primary bank of choice for our customers by designing banking services that are more relatable, instantly available, and universally accessible.
Qualifications
We're looking for someone who has:
- 8+ years of experience as a Product Designer
- A passion for turning complex problems into simple and engaging solutions
- An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
- Establish a design voice in critique settings to help support team members
- The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap
- Comfort with an iterative design process that includes solisticing and acting on feedback
- Strong systems thinker with the ability to connect the dots across the entire customer journey
- Experience in designing for multiple platforms, including mobile (both iOS and Android) and web
- Collaborate effectively with cross-functional stakeholders to influence outcomes
- Know how to interpret data and informed design decisions based on both qualitative and quantitative insights
- Lead with the voice of the customer and have a deep understanding of human centered design principles
Even better:
- Experience mentoring other designers, providing feedback and coaching work
- Previous work experience in a consumer-focused tech organization
- Experience in customer journey mapping and strategic design to complement design foundations
- Familiarity in creating interactive prototypes to enhance the customer story
- An active influencer with strong business acumen to help demonstrate the value of design
Qualifications
We're looking for someone who has:
- 8+ years of experience as a Product Designer
- A passion for turning complex problems into simple and engaging solutions
- An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
- Establish a design voice in critique settings to help support team members
- The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap
- Comfort with an iterative design process that includes solisticing and acting on feedback
- Strong systems thinker with the ability to connect the dots across the entire customer journey
- Experience in designing for multiple platforms, including mobile (both iOS and Android) and web
- Collaborate effectively with cross-functional stakeholders to influence outcomes
- Know how to interpret data and informed design decisions based on both qualitative and quantitative insights
- Lead with the voice of the customer and have a deep understanding of human centered design principles
Even better:
- Experience mentoring other designers, providing feedback and coaching work
- Previous work experience in a consumer-focused tech organization
- Experience in customer journey mapping and strategic design to complement design foundations
- Familiarity in creating interactive prototypes to enhance the customer story
- An active influencer with strong business acumen to help demonstrate the value of design
What the Team is Saying
What We Do
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.
Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Why Work With Us
Across our ecosystem, we’re working to help our diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.
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Block Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most employees can join Block in an office location, from home, or with a mix of both. We create work spaces and experiences that help individuals and teams to be their most creative and collaborative.
