Senior Product Analyst

Job Posted 9 Days Ago Posted 9 Days Ago
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New York, NY
Junior
Fintech • Mobile • Payments • Social Impact • Financial Services
We're fixing what’s broken in consumer credit with our data-driven platform, helping millions build a brighter future.
The Role
As a Senior Product Analyst, you will analyze product data, create visualizations, and conduct experiments to guide product direction. Collaborating with product managers, you will provide actionable insights to improve user experiences, enhance product offerings, and support the operations team in client engagement efforts.
Summary Generated by Built In

At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit – we're restoring dignity and giving millions of people the chance to achieve financial freedom.

About the Role

As a Senior Product Analyst, you'll play a significant role in shaping product direction through data analysis, visualization, modeling and experimentation. Working closely with product managers, your actionable insights will directly affect how our users get out of debt and back to financial stability.

What You’ll Work On

You’ll act as a strategic partner to product managers at January, enabling them to continuously make data-driven decisions, run experiments, and evaluate how our most important success metrics are changing over time. You will become a subject matter expert in our data, making impactful recommendations to improve our product and processes. 

You’ll also contribute to building January’s reputation as a data-focused collection agency that operates with sophistication and intentionality. You’ll work closely with the operations team, ensuring that our client success managers are informed and equipped to answer any question and handle any client conversation with ease.


What You Bring to the Table

  • Have at least 2 years experience using SQL

  • Have used languages like Python or R to conducting statistical analysis 

  • Have a medium to advanced understanding of statistics as they relate to experimentation

  • Are able to present data in a compelling way to empower our product and engineering teams to make better decisions.

  • Are able to think strategically and consider the impact of your work on January’s success as a whole

  • Are able to work independently: given context and some initial guidance, you’re able to do a deep dive and make insightful recommendations for the business.

 

We are currently hiring for this position in our New York office.

As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.

Top Skills

Python
R
SQL

What the Team is Saying

Person1
Ray
Workplace Experience Manager
“I love the people at January! Everyone you speak to is genuinely interested in you as a person, not just an employee. We have weekly coffee chats that are a great way to meet new people. Team collaboration is a verb for us, not just a saying.“
Ray
Lina
AJ
Danielle
Vanessa
Linya
Jake
Sam
The Company
New York, NY
90 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.

We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance. 

And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.

Why Work With Us

We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.

We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.

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January Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.

Typical time on-site: 2.5 days a week
New York, NY
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