Senior Manager Platform Engineering (Citrix, Virtualization, AWS)

Senior Manager Platform Engineering (Citrix, Virtualization, AWS)
Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Manager Platform Engineering (Citrix and AWS Workspaces) who is passionate about leading a high performing engineering team and supporting DevOps tools with emerging technologies. As a Senior Manager, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
General Responsibilities:

• Lead a team of high level/ high performance engineers in multiple locations that constantly drive the conversation, support and improve our Virtual technologies (Citrix, AWS WorkSpaces and others)
• Lead the team with knowledge, empathy, data and passion
• Host and drive people driven conversations (weekly individual meetings, team meetings, performance related conversations and mid year and year end reviews, etc.)
• Constantly present the team work to high level management
• Help articulate and evangelize a bold technical vision for our Virtual Technologies initiatives
• Collaborate with product management, architecture, and engineering teams to define and implement data-driven strategic roadmaps with a focus on Associate Experience
• Provide technical leadership to software engineers, platform engineers, product managers, and all other stakeholders
• Handle several projects simultaneously, balancing your time to maximize impact
• Strong strategic vision, enabling others to align regional and global processes and services
• Agility and adaptability, with a proven track record of managing and thriving during times of growth and change
• Exceptional problem-solving skills and can address complex technology support challenges

The successful candidate will:

• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
• Continue learning and injecting advanced technical knowledge into our community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
• Lead the craftsmanship, availability, resilience and scalability of your solutions
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
• Commitment to excellence that ensures the delivery of high-quality support services
• Experience managing vendors in both managed service and staff augmentation capacities

Basic qualification:

• Bachelor's Degree
• At least 3 years of people management
• At least 3 years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces)
• At least 3 years of experience with AWS
• At least 3 years of experience in networking, proxy servers, Google Tools, Windows 10 and 11

Preferred Qualifications:

• 5+ years of experience supporting Windows based virtual desktops
• 3+ years of experience with network architecture and troubleshooting firewall issues
• 3+ years of experience in application development
• AWS Certified SysOps Administrator, AWS Solutions Architect Associate, Citrix Certified Associate - Virtualization (CCA-V) or similar cloud certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $193,000 - $220,300 for Sr. Manager, Platform Engineering
New York, NY: $210,500 - $240,300 for Sr. Manager, Platform Engineering
Plano, TX: $175,500 - $200,300 for Sr. Manager, Platform Engineering
Richmond, VA: $175,500 - $200,300 for Sr. Manager, Platform Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).