Senior Data Analyst

About the Company:

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

Job Summary:  

Octave is looking for an experienced Senior Data Analyst to join our growing data team. We are looking for an individual to help lay the foundation of analytics and data science at the company with a specific focus on growth and marketing initiatives. The role will help establish operating KPIs and identify opportunities to continue to accelerate the growth of the business. There will be a strong focus on developing engaging data visualizations via dashboards to deliver data driven insights for our business stakeholders. In addition, we will be looking for an individual who can help establish processes and identify opportunities to optimize and scale existing workflows.

We are a full-stack behavioral health services company: we employ therapists, contract with insurance providers for reimbursing care, and run our own tech stack to support across the business. We are a technology-enabled service provider working to increase access to mental health care for insured people in the US. Automation and strong systems are the lynchpin for enabling scale and driving access for more people to get care.

Responsibilities Include: 

• Partner closely with cross-functional teams, including product managers, analysts, engineers, and business stakeholders, to identify key business problems and develop analytic solutions that drive growth and innovation.
• Communicate sophisticated analyses and results to a wide array of business partners with varying levels of technical expertise.
• Create and maintain operational dashboards in Tableau to understand company performance over time and enable partners with self-serve tools.
• Develop efficient and scalable end to end workflows and identify opportunities to improve existing processes.
• Translating business operations and processes into scalable data and reporting.

Preferred Requirements:

• 4+ years working in analytics/data science preferably with experience at a startup.
• 4+ years hands on technical analysis work with SQL experience performing complex data transformations. Experience manipulating large data sets and uncovering insights utilizing disparate data sources and tools.
• Deep understanding of marketing analytics, including multi-touch attribution models (e.g., first-touch, last-touch, time-decay), media mix modeling, and ROI measurement across channels.
• Proven experience using tools like Mixpanel, Google Analytics 4 (GA4), and Tableau to track and analyze marketing performance.
• Experience with marketing funnel analysis, including diagnosing drop-offs, conversion bottlenecks, and optimization strategies to improve efficiency.
• Track record of improving marketing KPIs, such as CAC, LTV, ROAS, and overall funnel conversion rates through data-driven insights.
• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations.
• Expert in data visualization (Tableau/Looker/etc).
• Strong communication skills. Ability to tell story with data and explain the nuance to stakeholders.
• Ability to think strategically (interfacing with senior leaders), while also enjoying being hands-on with the data.
• A knack for asking the right questions, then answering them with sound data and analysis.
• Experience with dbt/git/aws is a plus.

Octave's Company Values:

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on company provided laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.

Compensation:

Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.

Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information.

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. 

The salary range is for zone 1 (all states not in zone 2 or zone 3) $133,000 - $153,000.

The salary range for zone 2 (CO, HI, MD, RI) is $146,000 - $168,000.

The salary range for zone 3 (AK, CA, CT, MA, NJ, NY, WA) is $152,000 - $174,000.

All zones are eligible for equity in the form of stock options.

Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-DNI