Senior Associate, Product Manager - Incentive Products

Posted 12 Hours Ago
New York, NY
115K-131K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Role
As a Senior Associate Product Manager, you will collaborate with marketing and technology stakeholders to develop automated solutions for marketing bonus offers, enhancing customer experience through innovative product management practices. Responsibilities include driving the marketing portfolio, engaging with customers, and continuously learning to deliver effective solutions.
Summary Generated by Built In

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware
Senior Associate, Product Manager - Incentive Products
At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we've grown bigger, we've found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.
In the Consumer Bank, we've combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We've challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money.
The Consumer Bank Marketing team is growing to meet the needs of our dedicated customers and is searching for new team members to fuel its innovative marketing technology. In particular, we are in search of a talented Product Management associate who can partner with marketing, technology and stakeholders across the Enterprise to build best-in-class automated solutions that promote a seamless marketing bonus offer experience.
As a Senior Associate Product Manager focusing on Marketing Technology products, you'll be joining a passionate team of product managers, marketing strategists, engineers, and analysts working to redefine the incentive marketing experience for internal and external customers. You might work on defining and developing the next generation of marketing bonus offerings. You might reimagine the bonus fulfillment technology and digital tools customers have at their fingertips. You might empower the entire business with better marketing platforms. One thing is for sure: you will dream and you will ship.
On any given day in the Bank you'll be:

  • Empowered. Part of a team driving the bank's omni-channel marketing portfolio responsible for fueling business growth and a positive brand experience
  • Learning constantly. Work deeply with customers, associates, marketers, designers and engineers to build cutting edge solutions
  • Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
  • Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what marketing technology can do to make them even better
  • Succeeding strategically. Solving the right problem and holding on the wrong one


Here is what you will bring to the table:

  • Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.
  • Do-er. You have a bias toward action, you try things, and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos led to better decisions.
  • Passionate. You care about growing others and bringing them together around what's possible. You've started meetup groups or taught General Assembly courses because you love enabling others.
  • Communicator. You can communicate complex ideas clearly, your team knows their priorities and why they're doing what they're doing. Maybe you're an introvert, or maybe you're an extrovert, but nobody accuses you of keeping them out of the loop.
  • Wrangler. You've gotten back-end engineers to play nice with iOS developers, you can inspire an ETL developer to write creatively about her latest pipeline.
  • Fearless. Big, undefined problems don't frighten you. You can work at a tiny crack until you've broken open the whole nut. You are comfortable saying no.


Here is what we will bring to the table:

  • Competitive salary and equity (including a robust 401(k) plan)
  • Excellent medical and dental insurance (and other health benefits)
  • Superstar product, design, data and engineering leaders [Paypal, Google, Gilt, Yodle, AOL, Adaptive Path]
  • Top class engineering teams that you will lead and build product alongside
  • Continuous learning budget
  • Highly supportive and "bought in" leadership environment


Basic Qualifications:

  • At least 2 years of experience working with cross-functional teams to deliver consumer experiences.
  • At least 2 years of experience working on the core product platforms that power digital experiences
  • At least 2 years of digital industry experience for consumers
  • Bachelor's Degree or military experience


Preferred Qualifications:

  • At least 3 years of experience with web and client-side mobile platforms
  • At least 2 years of experience as a Product Owner in an Agile development process
  • MBA


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $114,700 - $130,900 for Sr. Associate, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Top Skills

Marketing Technology
Product Management

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
New York, NY
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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