Senior Associate - Merchant Sales and Implementation, Digital Payments

Job Description
The Commerce Payments organization is a motivated, forward thinking team comprised of high talent Product Managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
Chase is seeking a Merchant Sales and Implementation Senior Associate to support a new payment product integrating clients and prospects into our platform. In this role, the candidate will track sales pipeline, send pipeline report to executives, create and maintain pitch decks.
This candidate will also support the integrations with our prospects and clients, our third party partner, and our many important internal stakeholders. He / she will manage and assist in understanding the intricacies and nuances of each client integration, ensure that our clients have a seamless and elegant integration, share insights of key metrics to all parties, suggest improvement opportunities including processes and documentation, keep up to date of the competitive landscape, and be able to articulate and evangelize the strategic vision of the product including creating PowerPoint decks.
Job Responsibilities:

• Track sales pipeline and send sales reports to leadership.
• Create and maintain sales pitch decks.
• Assist in managing merchant integrations to ensure success.
• Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology, design, and data and analytics.
• Proactively identifies opportunities to help amplify our work across the organization and drive partnership with LOBs and Product teams.
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives.

Required Qualifications, Capabilities, & Skills:

• 3+ years of experience in digital, program management, product management, merchant sales, merchant integrations, merchant/customer success, and Agile practices and principles.
• Thorough understanding of digital and mobile payments including online payments including wallets, BNPL, merchant acquiring & payment processing highly desired.
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
• Ability to influence stakeholders with diverse points of view and build coalition.
• Client-facing experience.
• Structured thinker, effective communicator with excellent written communication skills.
• Strong knowledge of APIs, open Banking and engineering practices.
• BS or MS in Computer Science or comparable field of study.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.