Senior Analyst, Sales Strategy and Operations

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi at Work, established in 2014, began with a mission to help employees refinance their student debt. Today, we've partnered with over 1,000 organizations, broadening our offerings to assist individuals at every stage of their financial journey-through financial education, product perks, and contribution benefits.
SoFi at Work is in a critical phase of growth, and we're building a talented Sales Operations team to maintain momentum. As a Senior Analyst in Sales Operations, you will act as a strategic partner to our sales leadership team, aligning go-to-market strategies across functions. You'll help design and manage our sales operations while collaborating closely with Sales Development to drive key growth initiatives. Your contributions will position SoFi at Work to meet ambitious goals.
What you'll do:

• Sales Strategy: Collaborate with sales leadership to shape strategy across Sales Development, Solutions Consultants, and Account Executives.
• Pipeline Management & Forecasting: Own pipeline management processes and activity tracking to ensure accurate sales forecasting and opportunity management.
• Cross-Functional Collaboration: Partner with cross-functional teams including Finance and Marketing to manage royalty payments and improve lead management.
• Reporting & Analysis: Develop new reporting frameworks to monitor the health of the sales funnel and identify growth opportunities.
• Vendor Management: Coordinate with external vendors and technology partners to optimize sales tools, ensure alignment, and manage renewals.
• Data Hygiene & Quality: Ensure data integrity across CRM systems and other tools by establishing strong data hygiene practices.
• Process Automation: Optimize processes and workflows to increase productivity and drive revenue growth.

What you'll need:

• 3+ years of experience in B2B SaaS, fintech, or sales operations
• Expertise in Salesforce or other key CRM systems
• Strong command of Excel/Google Sheets for data analysis and reporting.
• Proven ability to develop insights and drive significant improvements in sales performance.
• Strong analytical skills with a demonstrated ability to shift between strategic and tactical tasks.

Nice to have:

• Experience with sales tools like Gong, Salesloft, Outreach, and Tableau.
• Familiarity with sales forecasting models and CRM systems such as Salesforce.
• Exposure to B2B enterprise sales processes and SaaS metrics.
• Ability to design automation workflows to improve sales productivity.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.