As a Salesforce Administrator at Electric, you will assist with the ongoing development of our Salesforce organization.The Salesforce Administrator will work closely with various departments, including but not limited to Sales, Operations, Customer Success, to identify, develop and deploy new business processes as well as support, maintenance, and improve our CRM platform.You should be comfortable with assembling business requirements, documenting workflows, hands-on configuration, and troubleshooting issues.
- Be an autonomous problem solver. Strive for answers independently, but know when it’s time to ask for help, whom to ask, and what to ask
- Follow all testing and deployment procedures
- Create user accounts, profiles, roles, sharing rules, field security
- Develop Salesforce.com reports, analytics, and dashboards to support and monitor activity and key performance metrics
- Build permission sets, customize objects, fields/relationships, rules, triggers, processes, and flows, page layouts
- Identify, troubleshoot, and resolve complex data issues across multiple objects
- Identify opportunities for better data governance through the creation of flows, processes, and validation rules
- Collaborate with internal teams effectively, understand user experience and stakeholder perspective on operational processes and deliver clear solutions.
- Update and maintain Salesforce system documentation
- Salesforce Administrator Certification and/or Salesforce Certified Platform App Builder
- 3-4 years of experience working within the Salesforce platform
- 2+ years of experience working with CPQ
- 1+ years as an admin in highly complex Salesforce org
- Experience managing multiple applications in a single org
- Experience with Jira or other project management platforms
- A documented history of successfully driving projects to completion
- Knowledge of the platform, with the ability to build formula fields, workflows, custom views, and other content of intermediate complexity within the Lightning platform
- Understanding of automation best practices including the new Lighting Flow rules including record triggered flows and scheduled flows
- Strong data management abilities
- Intermediate Excel skills (pivot tables, lookups)
- Ability to juggle multiple responsibilities, prioritize and meet deadlines
- Strong desire for continuous improvement, measuring results, and problem-solving
- Flexible and generous PTO
- Mental Wellness Days
- Volunteer Days
- Medical, Vision, Dental, and Orthadontia Coverage
- 401k
- ESOP (Employee Stock Option Program)
- Kindbody Membership for Family Planning
- Pre-taxed Commuter Benefits
- Generous Parental Leave
- Paid medical, family, and military leave
- Short and Long Term Disability
- Employee Assistance Programs
- Life Insurance funded by Electric
- Training and career growth
- Awesome team building events!
We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones.
See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.
We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.
Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: [email protected].
Electric, in good faith, believes that the posted salary range is accurate for this role Nationally at the time of posting. Electric may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Details and eligibility will be discussed during the application process.
As an organization, we believe in pay transparency and have chosen to abide by NY state, CO and CA pay transparency laws across all roles, regardless of location of hire, and post salaries for all positions eligible for full time hire on our website.
The salary range for this position at Electric:
$80,000—$115,000 USD
What We Do
IT is the undercurrent of the business world. It’s how companies onboard employees, support collaboration, protect security and serve customers. Businesses run better when company devices, networks, and applications work like a dream.
But most IT services were built for a different time, when hybrid and remote work weren’t the norm — and security risks weren’t quite as high as they are today. Very few companies have the tools they need to get ahead of this trend. Many traditional managed service providers (MSPs) aren’t prepared to adapt to our new world of hybrid work, either.
Electric is reinventing how businesses manage their IT. Providing real-time IT support to over 50,000 users and centralized IT management to over 900 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.
Why Work With Us
Electric is a software company. We’re also a team, a community, and a social impact organization. We are proud to foster a workplace free from discrimination. We strongly believe that hiring with diversity of experience, perspectives, and background in mind will help us build the workforce that we want to see in the world.
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