Sales Operations Analyst, 6-month contract

Sales Operations Analyst, 6-month contract 
Location: Hybrid in NYC (3 day in-office requirement)

Qualifications:

• Experience in Sales Operations, Revenue Operations or a similar analytical role
• Some hands-on experience using analytics tools such as Tableau, SQL queries and Google Sheets/Excel to analyse and interpret data
• Good working knowledge of Salesforce, with exposure to complimentary tools such as Gong and Clari
• Experience working in a SaaS or subscription-based business (strong advantage)
• Proven track record of maintaining data integrity across complex systems
• Experience supporting process improvement, documentation or change initiatives

A day in the life and how you’ll make an impact:

• Operational excellence - Implement, support and continuously improve the tools, processes and technologies that sit at the heart of the sales workflow.
• Reporting & analysis - Build and maintain regular reports and dashboards, providing clear, basic‑to‑intermediate analysis on key performance metrics to support commercial decision‑making.
• CRM ownership - Act as a key point of contact for Salesforce administration, ensuring data accuracy, responding to inbound queries and supporting best‑practice usage across the Sales teams.
• Strategic support - Support the Sales Operations Lead with forecasting, territory management, partner segmentation and other priority initiatives.
• Continuous improvement - Identify opportunities to drive efficiency through data, document feedback from the Sales team, and help turn insights into practical process improvements.
• Collaboration - Work closely with the regional Field Sales Ops team and the Global Sales Operations function to align regional activity with broader global initiatives.
• Project support - Assist with project delivery by preparing materials, gathering data, maintaining documentation and supporting change management activities.

About the team:

As a Sales Operations Analyst, You’ll be embedded in the US GTM team, building trusted relationships while supporting the systems, tools and processes that enable sales teams to perform at their best. Clear, practical documentation will be a core part of how you create impact – helping reduce friction, remove ambiguity and make it easier for teams to do the right thing. You’ll work closely with colleagues across the US Sales Ops team and the wider Global Sales Operations function, as well as Revenue Enablement and Data & Insights teams, all united behind our mission to win the US.

About Melio USA: 

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. 
  • The annual base salary range for this position is $105,000-120,000 for NYC based candidates.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K: Feel the investment of working at a high-growth company.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. 
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. 
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. 
• Office culture: Thrive in our collaborative offices in New York City in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you’re here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.