Sales Manager, SMB

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

We are the SMB Sales team, a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.

As a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.

Responsibilities

• Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.
• Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.
• Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.
• Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.
• Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.
• Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.
• Foster an inclusive environment that supports team development and celebrates achievements.

Qualifications

• Must-Have Requirements:
• 5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.
• Proven success working cross-functionally to drive business outcomes.
• A track record of developing talent and enhancing team performance.
• Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.
• Hands-on experience in new customer acquisition and install-base account management.
• Nice-to-Have Requirements:
• Prior team management experience with a focus on revenue-driven outcomes.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

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