Sales Engineer

Your new company

A lot has changed at Frontify over the last decade, but people continue to be at the heart of our vision. 

Every day, we empower thousands of brand builders worldwide — including teams at Lufthansa, KIA, Vodafone, and Uber — to create brands that have an impact. Our more than 300 employees collaborate and engage in and around our headquarters in St. Gallen, Switzerland, and offices in London and New York City. And we’re looking for new team members to join us. 

We’re built on a collaborative culture of experimentation, trust, and transparency. If you want to help us achieve our mission of creating a home where brands can thrive, read on.

Your team

We’re a diverse team of generalists who aim to know everything about anything Frontify. We love receiving and asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude.

Your mission

You’ll be the ultimate product expert: The go-to person for detailed instructions and guidance on what is (and what isn’t) possible with Frontify. Not only do you know how to position Frontify for various use cases when helping our commercial teams during a pitch, but you’ll also find creative workarounds and alternative ways of using our platform in order to improve the value a customer gets out of Frontify, and you will add valuable insights for our product strategy based on customer interactions. To best support our commercial teams, you’ll also get to know the tools our customers use most and advise on how to use Frontify with these tools through integrations, plugins, or separately. You’re curious to learn how our customers use items like Frontify’s API and SDK to improve their Frontify experience, even if you haven’t worked with these before. 

As the centralized repository of product knowledge, you’ll collaborate with Enablement, Education, Product Marketing, and Product Management teams to generate scalable material and courses while participating in the planning and execution. You’ll continuously expand how you can help the commercial teams as you build relationships and the product expands.

Your story

• You’re able to work remotely from anywhere in New York or within commuting distance of New York but feel comfortable and excited to come into the office once or twice a week. 
• You have around 2+ years of experience in a sales or customer success role – ideally in the SaaS world. 
• You love working with people – previous commercial experience is required.
• You’re a quick study with experience in quickly onboarding to new platforms/technical concepts and successfully becoming a product expert in a short time. (Or you’ve worked with Frontify before and want to get to know the platform even better.)
• You enjoy taking on design and creative challenges – experience with visual and layout tools is a plus. (You’ll work with Figma, InDesign, and Sketch, to name a few.)
• You always have an eye on the big picture of the business without losing sight of the smaller details.
• You have the ability to absorb technical concepts with ease. Advising on our integrations, API, and SDK will be part of your tasks.
• You never settle for the status quo. You’re always looking at how to best optimize and enhance efforts and processes.
• You learn new tools/programs with ease and can clearly communicate the value they provide. 
• You speak English fluently.

Why join us?

· We want to see you thrive; we’ll provide you the tools to shape your place and future at Frontify.

· We have a product that helps to connect brands and people with a human element.

· We offer you the chance to enjoy your work, offering flexibility, opportunity, and exposure to new technologies and ideas.

· We are a social bunch so if you are an animal lover, a student of yoga, or love travel, we have all the slack channels you need!

What we offer

· We encourage you to take at least 5 weeks of holiday

· Sponsored medical, dental and vision plans + 401k plans

· Budget for home office set-up

· Biannual salary review

· Additional localized benefits

· Invite to our annual, summer company meet-up

Important to us

At Frontify, we believe in being true to ourselves: We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.

Next steps

1) Send us your CV and answer some questions: You’ll hear back from us with updates on your application.

2) Virtual call with the recruiter: You’ll meet the Talent team to discuss Frontify, the role, and your passions and skills.

3) Virtually meet the team: You’ll meet your new team over a few calls. You’ll discuss the role, showcase your skills through your answers or a task (or both), and get a feel for the brand-new journey that’s awaiting you.

4) Join us: If all goes well, you’ll join Frontify’s journey soon.