Job Description
Work for a company who gives you a platform to do amazing things.
As an Analytics Manager within the Quad team, you will collaborate closely with Product Owners and the entire team to provide analytics and insights that inform strategies and crucial business decisions. Your role will involve understanding the business requirements and identifying how analytics can highlight opportunities and solutions. You will be responsible for writing complex queries to extract data from extensive SQL and AWS database platforms across multiple Lines of Business (LOBs), analyzing this data to discover key insights, and communicating these insights effectively. Furthermore, you will partner with the quad to translate these insights into actionable measures.
Candidate will combine their data & analytics skills, business knowledge, collaboration, leadership & communication skills to develop & deliver insights that identify and address customer opportunities and business strategies for the Loyalty team.
Job Responsibilities
- Establish and foster partnerships across the organization to understand business requirements and objectives
- Create & execute solutions to pull and combine data from multiple sources for analysis and reporting
- Analyze data from a variety of sources and identify key insights
- Communicate insights to senior leaders via written and oral presentations
- Collaborate with analytic and non-analytic groups as well as facilitate holistic, cross-functional learning
- Work with a team of analysts that supports Loyalty Product Owners
- Champion data and analytics best practices across the Loyalty organization
- Understand and translate business needs into data models supporting long-term solutions
- Facilitate the creation of data models using best practices to ensure high data quality and reduced redundancy
Required qualifications, capabilities, and skills
- Bachelor's degree and 5+ years of experience in related and applicable data analytics functions
- Previous experience leading projects
- Intermediate experience with Adobe Analytics
- Intermediate knowledge of SQL or Python; will do queries to extract information
- Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
- Strong verbal and written communication skills
- Proficiency in critical thinking and problem solving
- Strong project management skills
- Strong collaboration and partnership management skills
- Functional industry knowledge for financial services &/or loyalty
Preferred qualifications, capabilities, and skills
- MS Degree in a related discipline
- Alteryx, Tableau and Snowflake are a plus
- Functional industry experience in operations, marketing, credit/risk, technology or finance
- Intermediate knowledge of Machine Learning
- Degree in quantitative or related field preferred
Hybrid-60% in-office
Please note: Relocation assistance is not offered/supported for this role
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
JPMorganChase Teams
JPMorganChase Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.