Program Manager, Commercial Operations

Company Description

Founded by Dr. Jonathan Rothberg in 2011, Butterfly Network is a digital health company with a mission is to democratize medical imaging by making high-quality ultrasound affordable, easy-to-use, globally accessible, and intelligently connected, including for the 4.7 billion people around the world lacking access to ultrasound. Butterfly created the world's first handheld single-probe, whole-body ultrasound system using semiconductor technology, Butterfly iQ. 

The company has continued to innovate, leveraging the benefits of Moore’s Law, to launch its second generation Butterfly iQ+ in 2020, and third generation iQ3 in 2024 – each with increased processing power and performance enhancements. 

The disruptive technology has been recognized by TIME’s Best Inventions, Fast Company’s World Changing Ideas, CNBC Disruptor 50, and MedTech Breakthrough Awards, among other accolades. With its proprietary Ultrasound-on-Chip™ technology, intelligent software, and educational offerings, Butterfly is paving the way to mass adoption of ultrasound for earlier detection and remote management of health conditions around the world.

Joining Butterfly is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions, along with the people you love.

Job Description 

Butterfly is seeking a Program Manager, Commercial Operations to support the execution of high impact and business critical programs across sales, marketing, product and client experience. 

As the Program Manager, Commercial Operations you will activate cross-functional extended teams to implement new and changing initiatives related to our go-to-market and customer life cycle management. You are a detail-oriented and a root-cause problem solver with a creative mindset. To be successful in this role, you’ll be agile, collaborative, and are comfortable with ambiguity. You will drive accountability and results. You are a master at storytelling, kindling new relationships and strengthening existing partnerships. You face complex problems with enthusiasm and a collaborative ethos. You will leverage a customer-centric mindset to spur operations forward and align to organizational KPIs.

Responsibilities

• Be a key member of the Commercial Operations  team to streamline decision-making, drive performance and recommend solutions 
• Uncover new opportunities for inter-team collaboration 
• Support the creation of inter-team communication to consolidate and communicate key business priorities
• Jumpstart strategic organizational initiatives
• Create storytelling materials for wide array of audiences, including executive teams and board of directors 
• Manage various stakeholders and influence behaviors related to the use of information by communicating success, concerns, risks, and status updates on related work
• Craft all-encompassing roadmaps for near-term and long-term execution
• Extend the bandwidth of the Commercial Operations leadership through support of day-to-day activities
• Partner with stakeholders to ensure compliance in processes across all areas of the customer-facing business
• Use analysis of current programming to design, pitch, and implement special projects aimed to drive continuous improvement across the organization
• Anticipate organizational needs and pursue proactive solutions 
• Lead weekly stakeholder meetings
• Evaluate new strategic initiatives for prioritization

Qualifications

Baseline skills/experiences/attributes:

• Ability to work in an ambiguous, fast-paced and iterative environment
• Strength in collaboration: you live the mindset that when we come together, we are better
• Excellent business acumen and exemplary communication skills; Deep understanding of SaaS and Enterprise Sales business model with understanding of customer lifecycle measures and SaaS revenue streams. Preference for experience in healthcare.
• Ability to quickly understand and map systems, processes, and operations
• Experience in a dynamic and agile environment requiring high-adaptability, management of multiple projects, excellent cross-functional communication, and presentation skills
• 5+ years of experience in strategy, operations and/or program management
• Passion for operations and process improvement principles; strong preference for applicants with PMP and/or Lean / Six Sigma certifications
• Advanced Microsoft + G suite experience required (Powerpoint, Excel)

Location

At Butterfly we offer a hybrid work environment. For most employees, this means part time in the office (two or more days a week). 

Our offices offer kitchens stocked with snacks and beverages, comfortable work stations, and multiple opportunities to collaborate with your colleagues to build community

This is a hybrid position and will be based out of our office in New York City, NY. .

Benefits and Perks

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
• 401k plan and match - we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we want to make sure our employees have plenty of time with their growing families, and additional benefits for primary caregivers to help transition back to work after leave 
• Competitive salaried compensation - we value our employees and show it 
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives! 

Compensation 

Our estimated salary for this role is between $125,000 - $145,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

Butterfly Network does not accept agency resumes.

Butterfly Network is an E-Verify Company. 

Butterfly Network is an equal opportunity employer.  Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

#KG-LI

#LI-KG

#LI-HYBRID