Product Associate / Product Analyst

Company Overview:

A leading global technology company, LiquidX enables finance professionals to transact more efficiently by digitizing their trade finance and working capital management. Headquartered in New York with offices across the globe, we deliver the industry-leading ecosystem for working capital optimization to our diverse network of global participants including corporations, banks and institutional investors. LiquidX’s technology greatly enhances transparency, reporting, and forecasting for financial professionals.

Job Overview:

LiquidX is looking for a motivated and detail-oriented Product Associate or Product Analyst to join our product team. The ideal candidate will have a passion for understanding customer needs, analyzing product data, and helping to drive the development and improvement of our product offerings. This role will involve working closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure that our products meet user expectations and deliver business value.

This will be a hybrid role, with 2 days per week in the New York office.

Key Responsibilities:

• Data Analysis & Reporting: Collect, analyze, and report on product performance metrics and customer feedback. Use data to identify trends, customer pain points, and opportunities for product improvements.
• Market Research: Conduct competitive analysis and market research to help guide product strategy and ensure alignment with industry trends and customer needs.
• Product Roadmap Support: Assist in the development and maintenance of product roadmaps by identifying and prioritizing features and enhancements based on data insights and stakeholder input.
• Collaboration: Work closely with product managers, designers, engineers, and other stakeholders to support the successful delivery of new product features, improvements, and launches.
• Requirements Gathering: Assist in gathering and documenting product requirements from stakeholders, ensuring they align with business goals and customer needs.
• User Testing & Feedback: Help design and facilitate user testing sessions and analyze feedback to refine and improve product features.
• Documentation & Communication: Maintain clear and detailed documentation of product features, requirements, and specifications. Communicate product updates and improvements to internal teams.
• Product Launch Support: Assist in preparing for product launches, including coordinating with marketing and customer success teams to ensure successful go-to-market execution.

Key Qualifications:

• Education: Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field.
• Experience: 1-3 years of experience in a product-focused role (e.g., Product Analyst, Business Analyst, Product Coordinator). Experience in treasury/payments, tech, or SaaS environments is a plus.
• Skills:
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools (e.g., Excel, Google Sheets, SQL, Tableau, Power BI).
  • Familiarity with product management tools (e.g., Jira, Confluence, Trello, Aha!).
  • Excellent communication skills, both written and verbal.
  • Basic understanding of the software development lifecycle (SDLC).
  • Ability to collaborate effectively across teams and manage competing priorities.
• Technical Aptitude: Comfort working with basic technical concepts and the ability to learn new tools and technologies quickly.
• Attention to Detail: Strong attention to detail and ability to handle multiple tasks in parallel.

Desirable Skills:

• Basic project management skills
• Familiarity with user experience (UX) design principles.
• Experience with A/B testing and experiment design.
• Knowledge of Agile or Scrum methodologies.
• Familiarity with customer feedback platforms (e.g., Qualtrics, Zendesk, SurveyMonkey).

Salary Range: $110,000-$125,000, plus Annual Bonus