Principal Solution Architect

We believe that everyone can and should automate the tools they use every day

We believe in the power of AI and automation to unlock business potential

At Tray.ai, we build and deliver a unique low-code and AI-enabled automation platform that enterprises use to transform complex processes into scalable, adaptable workflows. Our platform isn’t just about integration, it’s about enabling our customers to love their work and automate the rest.

We are shifting the way businesses achieve transformational outcomes. Tray removes the limitations that come with rigid, legacy iPaaS products and is solving for the unintended consequences of digital transformation. By freeing product leaders, business technologists and IT from tedious and repetitive tasks through automation, Tray customers can unlock their full potential and create the processes that are just right for them.

Your Mission

• Design & Execute customer automation strategy
• Design & Develop large scale automations across multiple 3rd party services

What you will do

• Directly manage a book of 20+ technical accounts primary technical owner
• Design an automation strategy across  a customers set of internal applications
• Develop or co-develop solutions on behalf of customers / prospects inside of Tray.ai platform
• Support customers to develop automated and sustainable solutions that are not only address the current challenges in business processes, but also align with the organizations’ enterprise architecture in principle

About You

• 6+ years working in Solutions Engineering, Solutions Architecture, or similar technical customer facing roles
• 3+ years working in an iPaaS platform working directly with customer’s C-Suite/VP Level as the primary technical stakeholder
• Experience managing enterprise customers spanning multiple teams, projects, and priorities
• Proficient in one of the following languages: Javascript, Typescript, or Python
• Thorough understanding of the software development lifecycle and API architectures
• Bachelors in Computer Science and/or Software Engineering Experience

Location

Although Tray.ai is a remote-first company, we are prioritizing applications of candidates based in the Bay Area and Chicago.

Your team will fully support you to do your best work

Our team is humble but spirited people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another.

The heart of Tray is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.

We believe in diversity and equal opportunity

We believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.  We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Salary

The on target compensation for this role is $155,000-$190,000 annually.

Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options.

Individual pay rate decisions are based on a number of factors including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles and recognize that the person we hire may be less or more experienced than this job description as posted. For this reason, the actual salary may vary from the estimate provided above.

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