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Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
PEOPLE TEAM
We're a global and collaborative team with the mission to create a "Happy People Revolution", by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.
NEW YORK
Our New York office is located in Midtown near the iconic Bryant Park and the historic Grand Central Terminal, New York's best-connected office neighbourhood. The beautifully designed office has 360 views and tall windows to bring the outside in. The office is open with plenty of rooms and booths to take a private call, have time to relax, work in private, or have a large collaborative meeting.
THE ROLE
We are looking for a People Operations Specialist, specializing in benefits administration, to help us round out our North American People Operations function. You’ll be responsible for creating a world class experience for our employees. You’ll be a proactive, progressive HR operations professional, with solid experience in HR Operations: payroll, benefits, and the HRIS system. You’ll have worked in a fast-paced environment, have excellent attention to detail, and an innovative and positive approach. You’ll be part of a small, growing team with an opportunity to make a huge impact!
WHAT YOU'LL DO
- Execute plans to increase process and system functionality (eg, HRIS, leave of absence, and payroll functionality);
- Lead benefits open enrollment and oversee all data related to benefits feeds;
- Research new benefit offers/optimization and create rollout plans;
- Put in place data integrity protocols to ensure systems accuracy and compliance; generate local reporting;
- Partner with global teams on systems and tools implementation;
- Audit systems for accuracy and resolve issues;
- Research and establish toolkits and approaches for People Operations functions like onboarding and offboarding, under oversight of Senior Head of Rewards and Head of People Partnering, North America;
- Collaborate with People Partners to provide expertise in systems, processes, and protocol related to People Operations functions (benefits, leave of absence, compliance);
- Run payroll and identify opportunities to optimize;
- Oversee local employee files;
- Complete and file local government reports such as EEOC reporting;
- Partner with global team and build out local teams to identify trends and make recommendations;
- Respond to employee questions.
WHO YOU ARE
- You have HR Operations and benefits experience at an advisory level, in a fast-paced, high-growth or progressive environment;
- You have experience with payroll, reporting, and benefits administration;
- You have experience in HR data systems and processes. Full working knowledge of Workday would be an advantage;
- You have excellent knowledge of US payroll laws;
- You are proactive, with an ability to problem solve and understand issues in the context of the bigger picture and business impact;
- You are data driven, with an ability to translate analytics into insights and actions;
- You have clear, succinct and influential written and verbal communication skills;
- You are a master of organization with an ability to work to tight deadlines
- You have high level of attention to detail;
- You are an ambassador of change, with a dynamic approach to work.
NYC WAGE TRANSPARENCY LAW
- The pay range for this position at commencement of employment is expected to be between $70,000 and $80,000 [year]; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
- If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
EQUAL OPPORTUNITIES STATEMENT
- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
SCAM DISCLAIMER
- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
FARFETCH New York, New York, USA Office
30 West 21st Street, New York, NY, United States, 10010
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
