People and Talent Lead

Pinwheel - Helping banks win primacy with frictionless account activation solutions

Pinwheel helps banks win primacy by making switching direct deposits easy. Through exclusive and first-of-its-kind partnerships with payroll providers, Pinwheel can instantly authenticate consumers without credentials. This new product provides best-in-class conversion, greater security, better insights, and a seamless UX for switching direct deposits at the world's leading financial institutions. 

Pinwheel's platform has enterprise-grade security protocols to power connections to over 1,800 platforms (covering up to 100% of US workers paid via direct deposit) and over 1.5 million employers. From that point of connectivity, leading fintechs and financial institutions (such as Block's Cash App, Citizens Bank, Acorns, Credit Karma, and more) leverage us to power direct deposit switching, earned wage access, income & employment verification, and build innovative new products. 

Pinwheel is trusted and funded with $77M by top-tier investors such as GGV, Coatue, First Round Capital, and more.

Who are we looking for?

At Pinwheel, our People Team’s mission is to amplify the human experience and create an environment where everyone can thrive. As we continue to grow, we’re looking for a senior leader in New York to join us in a hybrid role, balancing both HR and recruiting responsibilities.

You’ll drive excellence across all operations related to employee productivity, hybrid work experiences, talent development, and culture building for our team. In addition, you will lead talent acquisition efforts, ensuring we continue to attract, engage, and retain top, diverse talent that aligns with Pinwheel’s values and growth objectives.

Our goal is to build a high-performing organization that supports, grows, and retains top talent, and your mission will be to enhance that experience across both HR and recruiting. Reporting directly to the CEO, you will play a pivotal role in shaping the vision and direction of the People function.

What will you be doing?

• Lead and manage a team of two recruiters, overseeing the full recruitment process and ensuring effective talent acquisition strategies
• Serve as the primary point of contact for employee questions related to benefits, compensation, HR systems, performance, and more
• Maintain HRIS and HR tech stack, managing employee records to ensure accuracy and data integrity (experience managing JustWorks a plus) 
• Own end to end HR operations and employee programs including onboarding (e.g. (I-9 verification), performance management, leadership development, and offboarding
• Strategize, design, and implement learning and development programs that drive employee success at all levels of the organization
• Lead the development and execution of performance management processes to foster continuous employee development and feedback
• Create and maintain an inclusive, productive, and high-performance team culture by planning and executing engagement initiatives, including offsites and cultural events
• Drive key cultural initiatives in the diversity, equity, and inclusion domain

What experience, skills, and qualifications are necessary?

• 7+ years of experience in People Operations and/or talent acquisition with demonstrated track record of leading People function at early-stage high growth startups  
• Wide range of HR & People program management experience such as talent acquisition, performance amplification, employee relations, DEI initiatives, talent management, benefits, compensation, and learning & development programs
• Exceptional attention to detail, with an ability to successfully synthesize people insights, create initiatives, and execute autonomously
• A people-centric mindset, with a passion for building strong connectivity amongst teams
• Given this role’s focus on building connectivity, you must be based in the NYC area with the ability to come into the NYC headquarters 3 days a week

Why join Pinwheel?

Best time to join - Our company is small but well-funded, meaning you are joining at a time where you can impact and shape the company.

Be a cultural builder - You will have an active hand in molding the company culture and being a part of the entrepreneurial journey.

Build Something Revolutionary - Help build the consumer data infrastructure of the future.

Belong - Join a community that is passionate and relentless about building fairer financial systems for all.

Benefits included:

• Great compensation & equity packages
• Full medical, dental, and vision benefits
• Life & short-term disability insurance
• Unlimited vacation
• Paid parental leave
• 401K for retirement planning
• Mentorship opportunities
• Free Citibike membership
• Pet friendly offices and Zoom spaces

At Pinwheel, total compensation is made up of salary + equity + benefits. We recruit motivated and high performing talent, and work to compensate people in line with the value they can bring to the organization in delivering outsized results. The talent market is competitive, and maintaining our ability to recruit and retain the best team possible is a top priority for Pinwheel. When creating an offer, we consider interview performance, candidate experience, external market competitiveness, and internal equity in thoughtfully assessing compensation. The expected cash salary range for this role is $140,000-$165,000 base.

Diversity & Inclusion at Pinwheel

At Pinwheel, we are committed to building an environment that is diverse and inclusive. We believe that having people across different backgrounds, experiences, abilities, and perspectives enables us not only to build the best financial products, but to help us realize the best versions of ourselves. Pinwheel is an equal opportunity employer, and we aim to be an open and supportive place to work.

As part of our commitment to health and safety, Pinwheel requires employees to be fully vaccinated against COVID-19 as permitted under applicable law.