Partnerships Growth Manager

Rightway is looking for a commercially savvy team member that is adept at relationship building and has a track record of delivering on growth goals. This is a high impact, visible role that will contribute to the scaling of Rightway’s Navigation and PBM solutions on the Strategic Partnerships team. 

A significant portion of Rightway’s revenue comes through channel partnerships, including a number that are established and have high growth potential. In this role, you will be responsible for managing those channel partners, including with benefit brokers/consultants, TPAs, and captives. You will also be the primary relationship lead and evangelist for Rightway within your book of partnerships, collaborating with the counterpart’s sales, account management, and marketing teams to generate awareness, manage effective reseller and referral processes, and ultimately drive pipeline through closure. 

The majority of opportunities that come through these channels will be in the SMB segment (sub-1000 employees), and as such this person will focus on a high volume, high velocity approach to channel-driven growth, with an eye toward operational efficiency. The ideal candidate will have experience in a sales or partnerships role within the digital health or benefits industry. 

This position will include travel as necessary to manage the business.

• Lead strategy and sales efforts with strategic channel partners and actively develop pipeline
• Optimize processes and develop best practices / playbooks to drive revenue through each channel partner
• Serve as primary contact for channel partners and foster long-standing, trusting relationships with a range of key stakeholders
• Lead prospect presentations and product demos, in collaboration with the channel partner or independently
• Own deals through contracting and efficiently hand off to the client implementation team
• Coordinate and execute on cross-functional initiatives to support channel growth, including trainings, case studies, webinars, events, playbooks, etc. 
• Leverage Salesforce to track and report on channel partnership performance, both internally and externally
• Manage channel partnership renewals and introduce new upsell / cross-sell opportunities

• 6+ years in employer sales or a channel partnerships role, with some experience in digital health or benefits industry 
• A Bachelor’s degree is required; advanced degree a bonus
• Strong motivation and a results-oriented mindset to achieve goals
• Quick learner and self-starter, with an ability to thrive in a hyper-growth environment that is often changing
• Highly collaborative working style and a willingness to reach across lines and partner internally to solve problems and move initiatives forward
• Excellent verbal and written communication and presentation skills
• Aptitude to build strong relationships at various levels of the organization, both internally and externally
• Ability to prioritize the highest impact work, managing competing priorities and timelines
• Interested in the healthcare industry and the challenges/complexities of industry transformation
• Accountability to follow through on expectations; others can count on you to deliver

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at [email protected].

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4)Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.