Partner Success Manager - ServiceNow

Sorry, this job was removed at 02:32 p.m. (EST) on Friday, Sep 06, 2024
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Hiring Remotely in USA
Remote
155K-194K Annually
7+ Years Experience
Cloud • Information Technology • Productivity • Software • Automation
A global, category-leading SaaS (Software as a Service) company and iPaaS (Integration Platform as a Service) pioneer.
The Role

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

  • Maximize retention and identify growth opportunities within your account portfolio

  • Lead the overall (technical, commercial) post-sales account success journey through Boomi’s proactive approach with the cross functional support of other Boomi teams (Product, Services, Support)

  • Understand partner requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to partner and end-customer adoption and growth

  • Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and additional use cases collaborating with internal stakeholders (account, product teams)

  • EASTERN TIME ZONE PREFERRED


  • 10+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus ideally within a SaaS business

  • Experience with G/SI doing ServiceNow implementation
  • Excellent business, analytical, problem solving and communication skills (written and verbal)

  • Ability to address topics such as business value and total cost of ownership, etc.

  • Experience in collaborating with Systems Integrators

  • Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences


  • Experience with cloud and application integration 

  • Experience with enterprise applications like ServiceNow, SAP, Salesforce

  • Proven ability to meet and exceed retention targets


Boomi is committed to fair and equitable compensation practices.  The On Target Earnings (OTE) for this role are $155K - $194K (inclusive of commission). Base compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Click here for an overview of our benefits at Boomi!




We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

The Company
New York, NY
1,500 Employees
Remote Workplace
Year Founded: 2000

What We Do

In a time when connection matters more than ever before, Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning integration platform helps businesses innovate for the future and carry out critical missions that can ultimately change lives, helping us earn recognition as one of Inc 5000’s fastest-growing private companies in the U.S. Boomi boasts an award-winning product and work culture, including Inc. Magazine’s Best Workplaces, as well as two international Stevie® Awards for Company of the Year and Product Innovation. With both our CEO and CFO based in greater Boston, Boomi recently garnered recognition from Comparably for Best Company for Career Growth and Best CEOs for Diversity.

A category-leading, global SaaS (Software as a Service) company, Boomi pioneered iPaaS (Integration Platform as a Service) and recently set a record for the largest customer base in the industry today, including several Fortune 500 companies and notable brands globally, such as Moderna, Novartis, LinkedIn, Cisco, AT&T, and Australian Red Cross.

Boomi’s cloud-native, low-code platform helps organizations across multiple industries intelligently connect data and applications, streamline workflows and deliver more integrated customer experiences. From Moderna creating its vaccine faster to Union Bank & Trust quickly supporting PPP loans to UMass and Cornell University accelerating transformation into cloud-first connected campuses, Boomi's iPaaS was the foundation enabling these organizations to modernize their IT system and accelerate digital transformation.

Positioned as a Leader in the Gartner® Magic Quadrant™ for Enterprise Integration Platform as a Service (EiPaaS) for eight consecutive years, Boomi consistently garners numerous awards, including the Gold Globee® Award in the Platform as a Service (PaaS) category. We boast a worldwide network of approximately 800 partners, including Accenture, Deloitte, SAP and Snowflake; and partner with the largest hyperscaler cloud service providers, including Amazon Web Services, Google and Microsoft, among others.

Why Work With Us

Boomi boasts an award-winning work culture built on five core values: Play for Each Other, Go Beyond, Create Awesome Things, Build Trust and Own It. As we grow rapidly, invest in talent, and cultivate careers, much opportunity exists for professional growth and participation in our vibrant employee resource groups

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