Part-Time Clinical Operations Coordinator

Imagen Technologies is a high-growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment (vs. having to refer out to hospitals, imaging centers, and other slow and expensive options). Today, we’ve built an AI-enabled platform that enables patients to receive immediate diagnostic tests, immediate results, and immediate next steps – all in a single Primary Care appointment. For example: through our platform, women across the U.S. are now receiving comprehensive breast imaging, results, and specialist-driven next steps at their local Primary Care office, condensing a multi-month diagnostic journey into 60 minutes. 

With over $160m in funding from Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S. - from 16 states and 500,000 patients in 2023 to 20+ states and 1.5M patients in 2024. By 2026, we will be delivering care across 35 states and to more than 5m patients per year.

We are looking for a Part-Time Clinical Operations Coordinator to join our team, who will be responsible for all provider enrollment and licensing processes, playing an integral role in ensuring that Imagen’s specialists are licensed, legally authorized to practice, and properly enrolled with insurance plans and payer organizations. The team member in this role will be responsible for key processes related to physician license applications, renewals, and payer enrollment, while identifying opportunities to streamline associated workflows. This position requires meticulous attention to detail, excellent organizational skills, and the ability to communicate effectively with various stakeholders.

Responsibilities:  

• Payer Enrollment:
  • Partner with Imagen customer counterparts to complete payer enrollment applications across all payer types: commercial, Medicare, and Medicaid.
  • Input, update, and maintain CAQH profile for Imagen specialists
  • Establish and refine our process of gathering relevant provider information and medical malpractice enrollment  to enable efficient and timely payer enrollment
  • Provide consistent updates to internal stakeholders regarding the status of payer enrollment and overall project timelines
• Licensing:
  • Build and maintain a detailed log of all medical license applications, renewals, and other compliance-related activities using spreadsheets and other project management tools (e.g., Asana, Modio)
  • Directly engage with Imagen’s specialists to ensure timely completion of new license applications and renewals, along with accurate tracking and documentation of CMEs
  • Identify opportunities to streamline and automate license application processes, enhance specialist experience, and generate cost savings
  • Effectively communicate with team members, physicians, and third parties such as state departments via various channels on a regular basis

Qualifications: 

• Basic experience with Excel to generate reports and trackers
• Experience directly engaging with physicians
• At least 1 year of experience in healthcare
• Bachelor’s degree 

Preferred Qualifications: 

• Experience with CAQH
• Experience with physician licensing
• At least 1 year of experience with a radiology practice or department

Imagen Technologies is a remote-first company and this job is conducted remotely. 

The  hourly rate for the position is up to $27.00/hour. Please note that the range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Imagen Technologies Diagnostics maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Imagen Technologies  reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.