Operations Supervisor, Vault

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo. 

We are looking for an Operations Supervisor to join the team at our Vault facility. This position will report into the Operations Manager and will be required to work out of our New Castle, DE facility. The position schedule will be Wednesday - Saturday from 7am - 5:30pm.

What You'll Do:

• Manage the safety, staffing, training, and overall performance of hourly employees.
• Monitor staff productivity and assign tasks as needed. 
• Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
• Own/deliver on Safety, Quality, Productivity, Throughput, and service  KPI’s
• The ability to work independently, as well with partnering with other shift supervisors.
• Act as a knowledgeable and accessible resource for team members.
• Ensure proper procedures are followed and devise techniques to improve team efficiency.
• Lead by example and be a champion of all company policies, including safety, attendance & security

Who You Are:

• 5+ years of experience in a managerial/supervisory role in an operations environment
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Proficient in Warehouse Management Systems (WMS) with a strong understanding of inventory management, order fulfillment, and shipping processes
• Dependable and personable team player who works well with both internal and external stakeholders.
• Data-driven problem solver (with excel/sheets experience) with an understanding of general business implications of decisions.
• Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.
• Influential leader who can inspire/motivate others and effectively drive change within the department.
• Strong project management and planning/organizational skills; ability to develop and execute realistic action plans.
• Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles. 

Salary Range: The salary range for this position is $57,920-$70,035. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All salaried employees are eligible for flexible time-off.
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities