Operations Analyst

Job Posted 15 Days Ago Posted 15 Days Ago
New York, NY
Hybrid
Junior
eCommerce • Food • Pet • Manufacturing
Spot and Tango is an innovative pet health & wellness brand dedicated to providing dogs with fresh, human grade meals.
The Role
As an Operations Analyst, you will build dashboards, analyze data to forecast impacts of initiatives, and collaborate with teams to improve manufacturing and logistics processes. You will synthesize insights and communicate them to stakeholders while ensuring accurate reporting and auditing of data.
Summary Generated by Built In

Who We Are

Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, fresh ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day!

Who You Are

You are an analytical problem solver looking for an environment where your work makes a high impact and drives action. You are detail-oriented and enjoy working with numbers. You are comfortable in Excel and have experience building complex models. You enjoy learning about and applying your skills to new topics frequently. You are able to analyze data, synthesize your findings, and communicate insights to key stakeholders. You are able to collaborate effectively with both internal teammates and external partners to troubleshoot issues. You enjoy working cross functionally to solve critical business challenges. You are excited about diving into the supply chain and logistics of a fast-growing consumer products startup.

Responsibilities: 

  • Build and continuously improve dashboards to provide ongoing visibility of fulfillment and last-mile cost centers across key dimensions, working with stakeholders across the business to refine  the dashboards
  • Conduct standalone analyses using dashboard data to forecast impacts of cross-functional initiatives and inform strategic decisions 
  • Stand up systems to develop and monitor freight efficiency KPIs and identify opportunities for improvement 
  • Collaborate with the operations team to translate insights into actionable steps and ensure improvements are implemented
  • Analyze manufacturing batch data alongside customer data and feedback to generate insights that can be used to inform R&D or improvements to manufacturing processes 
  • Conduct scenario analysis and build models to inform strategic business decisions regarding the logistics and manufacturing network, working closely with internal and external partners to gather data and other inputs necessary
  • Synthesize trends and findings from analysis to key executive stakeholders, building appropriate visualizations and providing recommendation for action items
  • Collaborate with the finance team on regular audits of financial and operational data to ensure accurate billing and reporting 

Qualifications:

  • Bachelor’s degree; business or STEM field preferred
  • 1-3 years of experience in an operations, strategy, analyst, or consulting role
  • Comfortable building models in Excel
  • Experience analyzing large datasets in SQL, R, or Python a plus
  • Familiarity with  BI tools (e.g., Tableau, Looker) a plus
  • Exceptional problem solving skills
  • Excellent attention to detail
  • Ability to read, write, and communicate effectively in English
  • Dog lovers a plus!

This is a hybrid position. You must be able to commute into our office in Midtown Manhattan Monday, Wednesday, and Thursday.

Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Python
R
SQL

What the Team is Saying

Person1
Jeff
Sr. Customer Experience Manager
“I love working at Spot & Tango because of our team. We have a strong leadership team that allows us to be independent thinkers and own our roles while providing the right amount of guidance and support we need to be successful. “
Jeff
Kieran
Shohini
Allie
Jenna
Jacqueline
Marc
The Company
New York, NY
88 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Here at Spot & Tango, we are on a mission to make your pet healthier and happier, simplifying your role as a pet parent along the way. Put simply: we exist to create more happy days with your dog.

Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions.

Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.

Why Work With Us

At Spot & Tango, we know that we're only as good as our people. We look for candidates who ask the right questions, have an entrepreneurial spirit, and learn at light speed. While we value experience, we also appreciate (and seek out!) fresh perspectives.

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Spot & Tango Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy requires employees to work in-person at our New York office Monday, Wednesday and Thursday. Employees are able to work from home on Tuesday and Friday.

Typical time on-site: 3 days a week
New York, NY
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