Job Description
J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across Banking, Markets, Securities Services and Payments and provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Within the Commercial & Investment Bank, the global Marketing and Communication team supports the business' goals and objectives. As a core member of the team you will implement internal and external campaigns to reinforce messaging, promote thought leadership content, develop creative assets and leverage paid media to reach target audiences.
As a Marketing Strategist Lead, you will work closely with the Commercial & Investment Bank's Securities Services team - including business, platform and Sales Enablement - to develop and execute on a marketing strategy aligned to business priorities. In addition, you will be responsible for understanding and reporting on the Securities Services landscape - competitor activity, J.P. Morgan's practices and industry trends. Based on these insights, you will recommend marketing strategies to support the business across Custody, Fund Services, Trading Services and Data Solutions. Knowledge of financial services, experience in B-to-B marketing and the ability to manage multiple projects with shifting timelines simultaneously are critical.
- Partner with securities services teams to understand their priorities and develop plans to support business challenges and opportunities.
- Assess competitor and industry activities and recommend strategies and plans to support our businesses.
- Recommend and gain support from the business on new ideas and innovative programs and hold kick-off and debrief meetings for all programs to ensure upfront agreement on and awareness across Internal Comms, Content, Web, Social, Production Legal, Compliance, etc.
- Own the content process end-to-end to support the needs of the business teams - including, but not limited to, videos, podcasts, articles, etc. This includes managing logistics tied to asset creation from project submissions in WorkFront to scheduling podcast / video recordings with internal / external stakeholders, coordinating with Production team / vendors through to execution, as well as owning the budget submission process from the creation of COs to the submission of invoices tied to Securities Services programs and campaigns working in partnership with Corporate Marketing partners where needed.
- Develop internal and external campaigns to increase the reach of content across all available channels from internal newsletters to client newsletters to web, social and more.
- Lead social media adoption within the business in alignment with firmwide policies. This will require pitching, facilitating platform connections, and providing regular updates/feedback to the business.
- Develop a suite of marketing templates, a repository for materials, etc in partnership with the business, the Fusion platform team and Sales Enablement.
- Partner with agencies, vendors and internal partners globally to build out campaign materials - on time and on budget.
- Work with Legal and Compliance teams globally to ensure approvals are in place for all activity before campaign and/or development work begins.
- Collaborate with extended global team of marketing colleagues across the firm to ensure effective coordination of local, regional, and global activity with consistent messaging. Review campaign results with Data & Analytics team in real-time to optimize campaigns as needed and apply learnings from prior and xLOB campaigns to future campaigns to build on best practices and produce quarterly wrap-up deck showcasing marketing initiatives from across CIB Marketing globally / locally, pulling in data & analytics, digital assets, etc. to help tell our story and highlight wins.
- 7+ years of work experience
- In-depth knowledge and understanding of wholesale financial products, client segments and overall industry landscape
- Strong interest in digital and content marketing
- Deep analytical skill set; able to synthesize information quickly and spot trends and opportunities
- Experience developing and managing projects and processes
- Superb written and oral communication skills; must be able to efficiently and effectively develop decks (MSFT PPT) for senior management
- Strong track record partnering with senior leaders and the ability to influence stakeholders
- Proven project and time management skills, able to manage multiple and varied projects concurrently, and end-to-end
- Highly comfortable working in environment with shifting priorities and timelines
- Attention to detail and ability to connect the dots on programs within the CIB and across lines of business is critical
- Detail-oriented self-starter with data-driven approach
- experience in Markets, Securities Services or Transactional / Payments
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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