Marketing Delivery Senior Associate, J.P. Morgan Private Client

Job Description
J.P. Morgan Private Client is more than a financial services provider, it is an advice-based relationship experience, bringing clients the breadth of JPMorganChase's expertise an extensive banking, lending, and wealth management capabilities through a dedicated Relationship Manager. J.P. Morgan Private Client is growing amid the launch of its new offering focusing on affluent families, individuals, and their businesses - and creating a continuum between Chase Private Client and J.P. Morgan Private Bank.
As a Marketing Delivery Sr. Associate on the JPMorgan Private Client team, you will thrive in a creative environment and enjoy managing the end-to-end campaign. You will help lead the capacity planning and execution of client acquisition marketing efforts for a new sales channel, partnering closely with our marketing strategy team. You will work on initiatives that will span multiple media outlets with heavy emphasis on digital and direct mail to build awareness, to educate, to guide consideration and choice. You should have experience working with cross-functional teams in the execution of multi-channel marketing campaigns that support critical touch points along the customer journey and have a mindset for performance measurement, best practices and continuous improvement.
Job Responsibilities:

• Managing the end-to-end creative development and implementation of marketing campaigns ensuring initiatives are on-strategy, on time and within budget parameters.
• Collaborating with marketing strategy managers on creative development and to identify opportunities, strengthen campaign strategy and establish the framework for measurement and reporting.
• Effectively and efficiently working within multiple systems and processes throughout creative development to ensure proper approvals and controls required for a successful launch.
• Contributing innovative and creative ideas as well as channel best practices
• Thinking critically and making recommendations to optimize campaigns to improve results, efficiencies and reduce costs
• Lead a robust marketing planning process that clearly articulates strategic priorities and the tactical book of work.
• Lead a process that allows marketing delivery teams to quickly adjust to changing priorities within the marketing book of work.
• Track changes to the book of work, ensuring all downstream teams can support.
• Generate monthly reporting on project intake and changes, identifying trends and when additional headcount may be required.
• Partner with agencies for creative development and execution
• Partner with internal teams like legal, compliance and internal channel execution partners (email, ad ops)

Required qualifications, capabilities and skills:

• Strong knowledge of and 5+ years' experience in campaign execution and/or project management is required
• Agency/vendor management, including process improvement and issues resolution/escalation
• Willingness to roll up your sleeves and manage the details of marketing project execution including following process and adhering to strict controls
• Ability to manage multiple initiatives simultaneously and work well under pressure and tight deadlines
• Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Excellent written and oral communication skills
• Experience in financial services/investment marketing and/or agency-side experience is a plus

Preferred qualifications, capabilities and skills:

• 4-year college degree
• Ability to travel at least quarterly

**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.